Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kayden Lucia

Margaret River,WA

Summary

Customer Service Representative committed to providing high-quality service for superior guest experience. Positive personality with excellent interpersonal and relationship-building skills, improving customer satisfaction and loyalty. Aiming to leverage my abilities to successfully fill the vacancy at your company.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Construction Laborer

Euro Renderers Pty Ltd
09.2024 - 04.2025

Worked independently in a fast-paced environment, meeting productivity and quality expectations. Collaborated with knowledgeable professionals to enhance operational understanding and contributed to a positive work environment. Assisted in completing projects on time by working efficiently with team members.

Retail Worker

Coles Supermarket
02.2023 - 08.2024

Communicated effectively with customers and colleagues, resolving issues promptly to ensure loyalty. Managed cash register operations and transactions, adhering to loss prevention guidelines. Managed returns and exchanges, maintaining customer satisfaction in challenging situations. Assisted in training new employees, contributing to a cohesive team. Provided product knowledge by staying informed about new items and promotions. Participated in inventory counts for accurate record-keeping and ordering decisions.

Vineyard Worker

MR Viticulture Services Pty Ltd
09.2022 - 11.2022

Supported vineyard operations through lifecycle of vines from pruning to harvests. Installed and maintained trellises for proper vine development. Kept vineyard facilities and equipment in good working order for ongoing operations. Communicated with coworkers and management to report challenges.

Construction Laborer

Lotus Project Management
03.2022 - 08.2022

Loaded and unloaded materials and equipment onto and off construction sites. Mixed and poured concrete for variety of projects. Observed safety regulations on job sites to minimize accidents. Followed instructions and safety protocols to prevent accidents and injuries. Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Cafe Worker

Brumby's Bakery
07.2021 - 02.2022

Maintained tidy and organized work area to comply with cleanliness standards. Produced food and drink products adhering to company quality and quantity standards. Compliance with company policies and procedures for food safety, sanitation, and quality. Provided superior customer service to promote guest satisfaction. Managed efficient cash register operations.

Education

High School Diploma -

Margaret River Senior High School
Margaret River, WA
11.2021

Skills

  • Proper Storage Procedures
  • Product Knowledge
  • Time Management
  • Safe Food Handling
  • Till Counting
  • Station Preparation
  • Customer Service/Satisfaction
  • Food and Beverage Service
  • Money Handling
  • Heavy Labor
  • Team Work

Certification

  • White Card
  • RSA

References

Kim Howe

Department Manager

COLES SUPERMARKETS

Phone: 0448 581 602


Sam Demoro

Owner

EURO RENDERERS PTY LTD

Phone: 0404146034


Frank Lucia

Developer/Project Manager

LOTUS PROJECT MANAGEMENT

Phone: 0417 268 834

Email: frank@lotusprojects.com.au


Nathasja Gonzalez

Manager

BRUMBY'S BAKERY

Phone: 0451 698 023

Timeline

Construction Laborer

Euro Renderers Pty Ltd
09.2024 - 04.2025

Retail Worker

Coles Supermarket
02.2023 - 08.2024

Vineyard Worker

MR Viticulture Services Pty Ltd
09.2022 - 11.2022

Construction Laborer

Lotus Project Management
03.2022 - 08.2022

Cafe Worker

Brumby's Bakery
07.2021 - 02.2022

High School Diploma -

Margaret River Senior High School
Kayden Lucia