Kaydence Taschke-Bowles
Logan City,QLD
Summary
Detail-oriented and motivated high school graduate with hands-on experience in customer service and a Certificate III in Business. Eager to leverage skills gained from a school-based traineeship at a local convenience store to contribute to the team at Woolworths. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
1
1
year of professional experience
Work History
Sales Assistant (School-Based Traineeship)
Friendly Grocer Supermarket
2023.06 - Current
- Provided friendly and efficient customer service, assisting customers with inquiries, purchases, and product recommendations
- Operated cash register, processed transactions accurately, and maintained a balanced cash drawer
- Restocked shelves, monitored inventory levels, and ensured products were well-presented
- Followed store policies and procedures to uphold safety, cleanliness, and organization standards
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Increased sales by building strong customer relationships and providing excellent service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
High School Diploma -
High School Diploma
Busy Schools 11.2024
Certificate -
Certificate III in Business
TAFE Queensland07.2024
Skills
- Excellent customer service skills developed through hands-on experience in a school-based traineeship at a local convenience store.
- Proficient in handling transactions, operating POS systems, and managing inventory.
- Strong communication skills, able to interact effectively with customers and team members.
- Organized and detail-oriented with the ability to prioritize tasks and meet deadlines.
- Basic knowledge of business operations and administrative tasks acquired through coursework and practical training.
- Cash Handling
- Stock management
- Cash Register Operation
- Processing payments
- Friendly and Helpful
- Reliable and Responsible
- Product Knowledge
- Safety and Cleanliness Standards
- Inventory and Stocking
- Item Ticketing and Pricing
- Microsoft applications proficiency
Accomplishments
- Successfully completed a Certificate III in Business while balancing academic studies and work commitments.
- Received positive feedback from customers and supervisors for dedication, reliability, and teamwork skills.
References
Available upon request.
Timeline
Sales Assistant (School-Based Traineeship)
Friendly Grocer Supermarket
2023.06 - Current
High School Diploma -
High School Diploma
Certificate -
Certificate III in Business
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