Kaye Norman
HASTINGS,VIC
Summary
Dynamic and versatile professional with a proven track record at Ambulance Victoria, excelling in roles that demand strong improvisation and payroll processing skills. Expert in managing fortnightly payroll and fostering positive employee relations, consistently achieving efficient, accurate outcomes. Renowned for a positive attitude and a commitment to excellence, I bring a unique blend of creative problem-solving and technical proficiency to every project.
Overview
36
36
years of professional experience
Work History
Acting Payroll Lead
Ambulance Victoria
10.2007 - Current
- Utilized physicality and movement while performing roles, creating dynamic stage presence that captivated audiences.
- Established a reputation as a reliable performer by consistently arriving prepared for rehearsals and maintaining a professional attitude at all times.
- Participated in ongoing training workshops and masterclasses, continuously honing acting abilities and staying current with industry trends.
- Mentored junior actors, providing guidance on technique and performance strategies to improve their skills.
- Contributed creative ideas during script readings and workshops for new plays or adaptations of existing works.
- Developed strong relationships with industry professionals, leading to opportunities for future collaborations.
- Coordinated schedules with production team members for efficient time management during rehearsals and performances.
- Collaborated with set designers to create immersive environments that contributed to the overall success of productions.
- Performed in a variety of roles across multiple genres, showcasing versatility and adaptability as an actor.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Payroll Officer
CPM Aust PTY LTD
10.2003 - 02.2005
- Collaborated with HR department to ensure accurate employee records, benefit deductions, and leave balances.
- Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
- Managed end-to-end processing of bi-weekly and monthly payrolls for a diverse workforce within strict deadlines.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Payroll Officer
Tech Precision Pty Ltd
06.1989 - 09.1996
- Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
- Managed end-to-end processing of bi-weekly and monthly payrolls for a diverse workforce within strict deadlines.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Provided exceptional customer service by responding to employee inquiries regarding payslips, deductions, taxes, and benefits in a timely manner.
Education
No Degree -
Glen Waverley High School
Melbourne12-1985
Skills
- Strong improvisation
- Payroll processing
- Ensemble work
- Employee relations
- Payroll deductions
- Data entry
- Documentation requirements
- Year-end procedures
- Due diligence
- Payroll auditing
- Reporting expertise
- Bi-weekly payroll management
- Positive attitude
Accomplishments
- Collaborated with team of 10 in the development of UKG Rostering project
- Resolved product issue through consumer testing.
- Documented and resolved ETC timecard issues which led to staff being paid correctly.
- Documented and resolved Casual overtime backpay which led to staff being paid correctly.
- Supervised team of 15 staff members.
Timeline
Acting Payroll Lead
Ambulance Victoria
10.2007 - Current
Payroll Officer
CPM Aust PTY LTD
10.2003 - 02.2005
Payroll Officer
Tech Precision Pty Ltd
06.1989 - 09.1996
No Degree -
Glen Waverley High School
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