Kaye Shane Catalo
Swan Hill,VIC
Summary
Dynamic and results-driven professional with experience at MEBS Call Center Company, excelling in telemarketing sales and customer relationship management. Proven track record of consistently exceeding call quotas while effectively generating leads. Skilled in script adherence and utilizing call tracking software to enhance performance and client engagement.
Overview
6
6
years of professional experience
Work History
Outbound Call Center Agent
MEBS Call Center Company
Tacloban City, Leyte, Philippines
09.2023 - 11.2023
- Greeted customers in a friendly and professional manner.
- Makes outgoing calls to business owners.
- Telemarketing sales.
- Consistently met daily, weekly, monthly call quotas set forth by management team.
- Initiated outbound calls to prospective clients using scripts.
Secretary
"3K" Kaye, Krystal, King Cut and Sew
Tacloban City, Leyte, Philippines
04.2018 - 03.2020
- Produced accurate office files and responded to customer queries in person and via phone call.
- Kept the reception area clean and neat to give clients a positive first impression.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Updated contact lists on a regular basis; created new contacts as needed.
Education
Bachelor of Science in Nursing - Undergraduate
Holy Infant College
Tacloban City, Leyte Philippines09-2023
Senior High Education
Leyte National High School
Tacloban City, Leyte Philippines07-2021
Junior High Education
Holy Infant College
Tacloban City, Leyte Philippines07-2019
Skills
- Telemarketing sales
- Customer relationship management
- Script adherence
- Call tracking software
- Lead generation
Languages
English
Professional
Filipino
Native/ Bilingual
Bisaya
Native/ Bilingual
Accomplishments
- Leadership award
07/2018-07/2019
This award is given to chosen students in Leyte National High School who have displayed true characteristics of leadership during the year.
Timeline
Outbound Call Center Agent
MEBS Call Center Company
09.2023 - 11.2023
Secretary
"3K" Kaye, Krystal, King Cut and Sew
04.2018 - 03.2020
Bachelor of Science in Nursing - Undergraduate
Holy Infant College
Senior High Education
Leyte National High School
Junior High Education
Holy Infant College
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