Ka Ying Li
Melbourne,VIC
Summary
Possess excellent time management, multi-tasking, project management and problem-solving skills. Approach work with a positive and optimistic attitude and be able to effectively balance work and life. Possess good communication skills and be able to communicate and coordinate effectively with people at different levels. At the same time,
Overview
7
7
years of professional experience
Work History
Store Manager
Macro Vision Group Pty Ltd.（Mel Wanka）
12.2021 - Current
- Executed thorough opening, closing, and shift change procedures to uphold operational standards on a daily basis
- Supported customer service goals and improved relations through friendly, knowledgeable, and positive communication.
Gaming Companion
Macro Vision Group Pty Ltd.（Mel Wanka）
05.2021 - Current
- Receive in-store players, according to the player's choice of theme, guide to change costumes and enter the game
- Interact with players in the game according to the theme plot and give reasonable game tips
- After the game, review and answer questions with players to improve their game experience
- Store and brand publicity and promotion, maintain player fan base.
Administrative Assistant
Institute of Brain and Mind Education
04.2017 - 09.2017
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Scheduled appointments, meetings, and events for management staff.
Education
Bachelor of Communication(Media) -
Royal Melbourne Institute of Technology University
Melbourne, Australia01.2022
Foundation Studies -
University of Melbourne
Melbourne, Australia01.2018
High School -
Tsung Tsin College
01.2017
Skills
- File Organization
- Document Preparation
- Calendar Management
- Advanced multitasking
- Exceptional organization
- Discretion and Confidentiality
Personal Information
- Date of Birth: 03/30/99
- Nationality: Hong Kong
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Store Manager
Macro Vision Group Pty Ltd.（Mel Wanka）
12.2021 - Current
Gaming Companion
Macro Vision Group Pty Ltd.（Mel Wanka）
05.2021 - Current
Administrative Assistant
Institute of Brain and Mind Education
04.2017 - 09.2017
Bachelor of Communication(Media) -
Royal Melbourne Institute of Technology University
Foundation Studies -
University of Melbourne
High School -
Tsung Tsin College
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