Kayla-Anne Ransom

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and provided exceptional service.
• Maintained clean and organized checkout area to enhance customer experience.
• Collaborated with team members to ensure smooth store operations during peak hours.
• Trained new cashiers on procedures and best practices for accuracy and efficiency.
• Managed cash handling duties, ensuring compliance with company policies.
• Resolved customer complaints promptly to maintain satisfaction and loyalty.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Sanitized rooms and maintained cleanliness in camp areas.

Executed tasks efficiently in both administrative and bar service roles.

Performed residential cleaning services for company.

Managed utility operations effectively.

-working catering functions

Worked 12-hour shifts on a 2/1 roster.

• Bussed and reset tables to keep dining room and work areas clean.
• Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Managed cash transactions efficiently.

Maintained high standards of customer satisfaction.

Maintained high standards in coffee brewing to ensure quality and taste.

Enhanced dessert presentation and flavor.

Organized table settings to enhance dining experience.

Enhanced customer experience through effective seating solutions.

Managed cash transactions efficiently.

Operated deli slicer to cut fresh meats.

Fruit and veg restocking

Executed stock assessments upon delivery.

Ensured shelves were consistently stocked.

Handled sales and replenishment of cigarette and alcohol stock.

Cash handling

Front of house service

Food prep for service salad prep etc

Serving/waitressing

Clearing and resetting tables for service

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
• Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
• Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
• Informed customers about daily and seasonal specials.
• .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Casual whenever required to work

Front of house serving

Back of house food preparations small platters

Serving wine and beers

Operation of cash/till handling

Dishes

General customer service; serving and answering work phone

Cleaning-washing pans, general maintenance of front area

Preparations for pizzas

Operations of till/cash handling