Kayla Bartlett
Hamley Bridge,SA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Retail Online Second Hand Store
Next Chapter Eco Store
01.2021 - 05.2023
- Increased sales and customer satisfaction through personalized servicing.
- Updated company website with deals and product packages.
- Responded to internet inquiries and phone calls in timely matter.
- Kept detailed records of sales and contracts.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Organized promotional events and interacted with community to increase sales volume.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Lead Cake and Pastry Decorator
Baking It Sweet
01.2015 - 01.2018
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Managed material inventory and ordered new materials when needed.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Researched and tested new cake recipes to expand product line of bakery and provide more selections to customers.
Education
No Degree -
Salisbury East High School
Salisbury North, SASkills
- Inventory Merchandising
- Company Safety Policies
- POS Systems
- Customer Service and Assistance
- Regulatory and Legal Compliance
- Positive Customer Engagement
- Customer Inquiries
- Handling Complaints
- Excellent Verbal Communication Skills
- Computer Proficiency
- Organization
- Credit and Cash Transactions
Timeline
Retail Online Second Hand Store
Next Chapter Eco Store
01.2021 - 05.2023
Lead Cake and Pastry Decorator
Baking It Sweet
01.2015 - 01.2018
No Degree -
Salisbury East High School
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