Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Retail Online Second Hand Store
Next Chapter Eco Store
01.2021 - 05.2023
Increased sales and customer satisfaction through personalized servicing.
Updated company website with deals and product packages.
Responded to internet inquiries and phone calls in timely matter.
Kept detailed records of sales and contracts.
Compiled and analyzed data to determine approaches to improve sales and performance.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Organized promotional events and interacted with community to increase sales volume.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Lead Cake and Pastry Decorator
Baking It Sweet
01.2015 - 01.2018
Verified accuracy of orders while meeting strict deadlines on producing completed products.
Designed specialty cakes for weddings, birthdays, and graduations.
Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Kept work area safe and sanitized by washing utensils, tools, and countertops.
Managed material inventory and ordered new materials when needed.
Decorated cakes, cupcakes and other pastries according to customer requests.
Researched and tested new cake recipes to expand product line of bakery and provide more selections to customers.