Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Beach

Gold Coast,QLD

Summary

I am a motivated and friendly 16 year old, Year 11 student with a Certificate III in Health Services Assistance, recently completed through a school-based traineeship at Gold Coast University Hospital. I am experienced in both healthcare and retail, with current employment at Specsavers. I'm knowledgeable in patient care, customer service, and have excellent communication skills, with a strong ability to build rapport and maintain a positive attitude in all situations. I am eager to continue learning and developing within professional environments

Overview

1
1
year of professional experience

Work History

Retail Worker

Specsavers
09.2024 - Current
  • Maintained cleanliness and organization of sales floor to enhance customer experience.
  • Collaborated with team members to restock merchandise and maintain inventory levels.
  • Learned store policies and procedures to ensure compliance during daily operations.
  • Completed training to improve product knowledge and service skills.
  • Demonstrated proficiency in operating the Pre-Test Machines to conduct accurate eye assessments
  • Demonstrated strong communication skills when collaborating with fellow employees and customers
  • Delivered exceptional customer service with a friendly demeanor.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Certificate III Health Services Assistance

OSMAC / GCUH
09.2024 - 09.2025
  • Worked in the Nuclear Medicine Department
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with Nuclear Medicine day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Provided exceptional patient care, addressing concerns and alleviating anxiety before and after procedure.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated the ability to remove IV Cannulas.
  • Developed strong communication skills.

Education

Year 11

Saint Stephen's College
11-2026

Skills

  • Customer service
  • Patience and empathy
  • Reliability and punctuality
  • Time management
  • Patient Care
  • Goal driven
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving

Timeline

Retail Worker

Specsavers
09.2024 - Current

Certificate III Health Services Assistance

OSMAC / GCUH
09.2024 - 09.2025

Year 11

Saint Stephen's College
Kayla Beach