Kayla Bell
Carrum,VIC
Summary
Dynamic professional with strong customer service and inventory management skills. Experienced in call handling and cash management, ensuring seamless operations and high service standards.
Overview
3
3
Certifications
Work History
Head Deli Assistant
Albert and Power Butchers
Forest Hill, VIC
2021 - 2023
- Provided excellent customer service by greeting customers in a friendly manner and answering questions about products and services offered at deli counter.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Responded promptly to customer inquiries and ensured satisfaction with deli products and services.
Receptionist Administrator
Advance Brake and Clutch Mechanics
Croydon, VIC
2020 - 2021
- Managed incoming calls and directed them to appropriate departments efficiently.
- Greeted clients and visitors warmly upon arrival at the service centre.
- Ensured front desk area remained clean, welcoming, and professional at all times.
- Received parcels, routed mail and opened packages for staff.
- Maintained office supply inventory and placed orders to meet demand.
Retail Manager
JJ's Pizza
Lilydale, VIC
2004 - 2017
- Managed daily operations and ensured adherence to company policies.
- Trained and supervised staff to enhance customer service skills.
- Coordinated inventory management and maintained stock levels effectively.
- Handled customer inquiries and resolved issues promptly and efficiently.
- Oversaw cash management and ensured accurate financial transactions.
- Managed daily operations of the store, including opening and closing procedures.
Skills
- Customer service
- Inventory management
- Call handling
- Cash management
- Office administration
- Team leadership
Certification
Responsible Service of Alcohol Certificate
Timeline
Head Deli Assistant
Albert and Power Butchers
2021 - 2023
Receptionist Administrator
Advance Brake and Clutch Mechanics
2020 - 2021
Retail Manager
JJ's Pizza
2004 - 2017