KAYLA BROXTON
Support Worker
Hamilton Hill,WA
Summary
Recently joined the care industry and it has ignited my passion for person centered care i have a great sense of empathy and i am a compassionate Support Worker with experience in providing emotional and physical support to individuals with disabilities or health concerns. Strengths include strong Communication skills, ability to adapt to different situations, and knowledge of care procedures. Have consistently provided comfort and safety to clients while promoting independence and well-being.
Overview
8
8
years of professional experience
Work History
Casual Support Worker
Avivo
Perth , WA
09.2024 - Current
- Delivered tailored support to clients with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
- Assisted in hoisting clients.
- Provided skilled personal, companion, and domestic care.
- Demonstrated strong verbal and non-verbal communication.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Floral delivery driver
The Little Posy Co
08.2022 - Current
- My role at The Little Posy Co is to provide excellent customer service when delivering bouquets of flowers to customers and to make sure they arrive safely and on time
- Providing excellent attention to detail when delivering to make sure the bouquets are delivered to the correct address
- Assembling custom gift sets for deliveries
2IC Night Shift Specialty Services Team
Westralian
11.2021 - 08.2022
- My role at Westralian is to be a second in command to run highly fast paced jobs including stripping and re sealing shopping centres and large super markets
- Conducting high cleaning on a EWP
- Periodical works
- Driving work vans to site
- Flying regional to conducts strip and seals to regional shopping centres
- Organising all equipment onto vans or into creates to by shipped
- Running periodical jobs if supervisors are unavailable
Receptionist
Solar Grid
O’Connor
03.2018 - 01.2019
- Contact current or potential customers to promote products or services
- Deliver prepared sales talks scripts that describe products to persuade potential customers
- Organising appraisal appointments with customer and assessor or quote company
- Develop content for sales presentations or other materials
- Work with assessors to set up areas in which to book appraisals
Pharmacy Assistant
Chemist Warehouse
Mirrabooka
08.2017 - 01.2018
- Providing excellent customer service to all customers
- Operate cash registers and Eftpos machines to accept payments
- Ensure fragrance cabinets, till stacks and all fragrance are tidy
- Make sure all EDLPS are correct and up to date
Customer Service Associate
Meast Food Truck
01.2017 - 12.2017
- Demonstrate excellent customer service
- Great customers and take orders
- Assist team members in production of orders
- Operate cash registers and Eftpos machines to accept payment
FIFO Utility Worker
Tecside
01.2021
- Maintaining a Sanitary and a safe work environment for the client while doing mine site cleaning
- Detailed oriented professional housekeeping at the camp site
- Assist in food service in kitchen and maintaining the crib area
- High communication and customer service skills while serving in the Bar area
Retail Assistant
Tarocash
01.2019
- Provide excellent customer service
- Advise customers on the location, selection the price of goods available from the store
- Operate cash registers and eftpos machines to accept payment
- Package goods for customers
- Price, stack and display items for sale and keep the store tidy
- Participate in stock take
Customer Service/Sales Consultant
The Salvation Army Op Shop
01.2015
- Advise customers on the location, selection the price of goods available from the store
- Operate cash registers and eftpos machines to accept payment
- Package goods for customers
- Unpack and assist in sorting donations
- Price, stack and display items for sale and keep the store tidy and attractive
Sales Assistant (School Based Traineeship)
City Beach
- Provide excellent customer service
- Advise customers on the location, selection the price of goods available from the store
- Operate cash registers and eftpos machines to accept payment
- Package goods for customers
- Price, stack and display items for sale and keep the store tidy
- Participate in stock take
Education
Year 12 -
Hamilton Senior High School
Skills
- Attentive to people
- Strong communication skills, verbal and non-verbal
- Companionship, Empathy and Personal Assistance
- Independent living support
- Reliable
- Collaborative Team Player
- Skill Development Orientated
Training and Certificates
- NDIS Workers Screening
- CPR Certificate
- Manual handling Certificate
- Dementia : Understanding basics
- Medication and infection control
- RSA
- Worksafe Certificate / Food Safe Certificate
- Certificate II in Retail
- C class Automatic Drivers license
Volunteer Experience
Customer Service/Sales Consultant, The Salvation Army Op Shop, 2015, Advise customers on the location, selection and price of goods available from the store., Operate cash registers and eftpos machines to accept payment., Package goods for customers., Unpack and assist in sorting donations., Price, stack and display items for sale and keep the store tidy and attractive.
References
- Christopher Bawden, SST Supervisor, Westralian, 0411 358 119
- Jayden Taylor Payne, Supervisor, The Little Posy Co, 0447 739 926
- Jye McCarthy, Retail Manager, Chemist Warehouse Mirrabooka, 0451 337 890
- Noris Amman, Retail Store Manager, Tarocash Morley, 0415110106
Personal Information
Date of Birth: 19/03/1998
Timeline
Casual Support Worker
Avivo
09.2024 - Current
Floral delivery driver
The Little Posy Co
08.2022 - Current
2IC Night Shift Specialty Services Team
Westralian
11.2021 - 08.2022
FIFO Utility Worker
Tecside
01.2021
Retail Assistant
Tarocash
01.2019
Receptionist
Solar Grid
03.2018 - 01.2019
Pharmacy Assistant
Chemist Warehouse
08.2017 - 01.2018
Customer Service Associate
Meast Food Truck
01.2017 - 12.2017
Customer Service/Sales Consultant
The Salvation Army Op Shop
01.2015
Sales Assistant (School Based Traineeship)
City Beach
Year 12 -
Hamilton Senior High School
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