Seeking practical experience in the mental health field to develop counselor skills. Passionate about rehabilitation and supporting individuals in need. Committed to making a positive impact on those struggling with mental health challenges.
Overview
4
4
years of professional experience
Work History
Receptionist
Toowoomba Psychological Services
05.2021 - 07.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Responded to inquiries from callers seeking information.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Food Handler
Subway
11.2020 - 02.2021
Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Enhanced customer satisfaction by providing prompt, friendly service while accurately fulfilling food orders.
Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
Education
Bachelor of Science - Psychology
University of Southern Queensland
Toowoomba, QLD
01.2024
Queensland Certificate of Education (QCE) -
St. Patrick’s College Mackay
Mackay, QLD
11.2018
Skills
Microsoft Office Word, PowerPoint, Excel (proficient)
SPSS/JASP statistical software (proficient)
Micro/Macro communication skills
Problem solving
Strong work ethic
Organization skills
Time Management
Verbal and written communication
Activities
Volunteering at Francis of Assisi Home, Mackay QLD – 2014-2018