Kayla Channell
Gladstone,QLD
Summary
Customer service professional with experience in resolving customer inquiries and enhancing satisfaction. Strong focus on teamwork and adaptability. Skilled in communication, problem-solving, and maintaining positive customer experience. Known for reliability and achieving results in fast-paced environment.
Overview
9
9
years of professional experience
Work History
Commerical Cleaner
Shaz N Shine
09.2023 - 03.2024
- Handled equipment, chemicals, and materials properly and with caution.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean, neat, and professional entrances.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Kept building entryway glass clean and polished for professional presentation.
- Refilled soap dispensers and air fresheners in bathrooms.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
Commerical Cleaner
Domestic Bliss
07.2023 - 09.2023
- Handled equipment, chemicals, and materials properly and with caution.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean, neat, and professional entrances.
- Organized and used industrial cleaning products following strict safety procedures.
- Kept building entryway glass clean and polished for professional presentation.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
Early Childhood Educator • Assistant Educator
Goodstart Early Learning
10.2018 - 05.2020
- Changing Nappies
- Filling out daily routines and paperwork
- Meal prep
- Engaging with children, families and other staff members.
Cashier • Front End Cashier
Woolworths Kin Kora
02.2017 - 12.2017
- Operating POS machine
- Money handling
- Facing front end shelves
- Restocking drink fridge and confectionery
- Providing great customer service.
Cashier • Front End Cashier
Drakes IGA Calliope
03.2015 - 09.2015
- Operating POS machine
- Money handling
- Trolley collection
- Facing front end shelves
- Restocking drink fridges and cigarettes
- Providing great customer service.
Education
Year 12 QCE
Toolooa State High School
11-2017
Skills
- Customer service
- Customer inquiries
- Relationship building
- Service upselling
- Problem-solving
- Money handling
- Verbal and written communication
- Active listening
Timeline
Commerical Cleaner
Shaz N Shine
09.2023 - 03.2024
Commerical Cleaner
Domestic Bliss
07.2023 - 09.2023
Early Childhood Educator • Assistant Educator
Goodstart Early Learning
10.2018 - 05.2020
Cashier • Front End Cashier
Woolworths Kin Kora
02.2017 - 12.2017
Cashier • Front End Cashier
Drakes IGA Calliope
03.2015 - 09.2015
Year 12 QCE
Toolooa State High School