Kayla Daniells

Through my diverse skills, extensive background, and hands-on experience in the retail and reception industry, I bring a valuable set of capabilities that contribute in success. Having started my working career in retail in 2010, I gained valuable expertise within customer service. This experience instilled in me a strong work ethic, attention to detail and the ability to work efficiently in a fast-paced environment. I consistently delivered high-quality results while adhering to strict timelines and specifications. After working in retail, I took a job as a sales representative at Marquis Media, which I learnt the skill of cold calling clients and maintaining relationships with current clients. During my time there I took a brief break from work which is when I had my son in 2016. After some time with my son, I went back in 2017. Building on my skill set, I transitioned to a career of reception/administration each tax season from 2019 - 2022. During this time, I developed proficiency in various administration skills, including standard COVID safe cleaning duties, answering client calls and responding to client and staff emails in a timely manner. I excelled in delivering exceptional customer service whilst maintaining a keen focus on organization. Since 2019 my job in reception was for the tax season (approximately 3 - 4 months each season from the 1st of July) I worked at Kmart, which helped me expand my skill set in retail and the warehouse working environment. Recognizing the importance of continuous growth, I embarked on a journey into the world of health care at the beginning of 2023, which I am currently still progressing in. This opportunity has been a great start to better my life as I always wanted to further my passion for helping others and provide excellent care for people while doing so. In addition to my professional experience, I am a single parent. This has taught me valuable skills such as multitasking and time management, which I believe would translate well into the workplace. I am confident that my experience as a single parent has made me a stronger and more adaptable person, and I am eager to apply these skills to my work.

High school diploma, Upper Coomera State College, 2013

Certificate lll Hospitality, Upper Coomera State College, 2013

RSA, Upper Coomera State College, 2013

HLTAID009 Provide Cardiopulmonary Resuscitation, TAFE Queensland, 2023

HLLTAID011 Provide First Aid, TAFE Queensland, 2023

QLD Volunteer WWC Check (Valid till 8th February 2028), TAFE Queensland, 2023

NDIS Worker Screening (Valid till 8th February 2028), TAFE Queensland, 2023

Queensland Drivers Licence, 2023