Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
KAYLA DONALDSON
Brisbane,Australia
Work Preference
Summary
Results-driven HR professional skilled in talent acquisition, employee engagement, and compliance management. With a background in retail management enriches expertise in staff training and development, ensuring high standards in recruitment and onboarding. Eager to utilise Human Resource Management degree and apply skillset in a dedicated HR role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR Associate/Talent Acquisition Partner
Place Estate Agents
Brisbane, QLD
09.2025 - Current
- Drove end-to-end recruitment campaigns, crafting job postings and sourcing top talent.
- Screened applications, coordinated interviews, and managed smooth candidate communications.
- Led onboarding and orientation programs to boost new hire engagement.
- Maintained accurate employee records and HR databases.
- Ensured compliance with labor laws and organisational policies.
- Drafted employment and agreements to align with industry award rates
- Negotiation and sales tactics when on boarding clients' new hires
Retail Assistant Manager
KOOKAI Carindale
Brisbane, Australia
07.2024 - Current
- Motivated team to meet daily budgets and KPIs, supporting overall business objectives
- Trained and developed new and existing staff members to enhance team skills and service quality
- Delegated tasks to ensure efficient team operations and high performance standards
- Facilitated store meetings to enhance team communication and collaboration
- Facilitated group interviews to streamline the casual recruitment process
- Responded to customer inquiries promptly to ensure satisfaction
- Addressing customer concerns promptly and professionally, and ensuring to enhance customer satisfaction
- Oversee stock levels, managing stock replenishment and ensuring merchandise is displayed according to visual merchandising guidelines
- Ensure adherence to company policies and procedures in respect to cash handling, health and safety, and loss prevention
Sales Assistant/Head Office Assist
Loobie's Story
11.2023 - 02.2024
- Delivered strong customer service and achieved sales targets on shop floor, contributing to overall business budget goals
- Coordinated store visual merchandising and product preparation for buyers visiting Head Office to enhance presentation and appeal
- Facilitated administrative tasks for buying and finance department using excel and spreadsheets to support departmental efficiency
Assistant Manager/Senior Sales Assistant
KOOKAI Pacific Fair
Pacific Fair, Australia
09.2022 - 11.2023
- Motivated team to achieve daily budgets and KPIs, contributing to overall business success
- Delegating tasks effectively, ensuring the team is operating efficiently and maintaining a high standard of performance
- Assisting in training and development of new and existing staff members
- Assisting in facilitating store meetings and team training & development
- Assisting in facilitating group interviews for casual recruitment
- Responding to customer enquiries effectively and in a timely manner
- Addressed customer concerns promptly and professionally, enhancing overall customer satisfaction
- Oversaw stock levels and managed replenishment, ensuring effective visual merchandising compliance
- Ensure adherence to company policies and procedures in respect to cash handling, health and safety, and loss prevention
Recruitment Resourcer
Hays Recruitment
02.2022 - 06.2022
- Sourced candidates for office support roles through job boards, Seek, LinkedIn, and social media channels
- Screening candidates by reviewing resumes and applications, conducting phone screenings, assessing experience and cultural fit for certain roles
- Scheduling interviews for candidates and ensuring a smooth process
- Job advertising by posting jobs on recruitment platforms communicating role expectations
- Ensuring compliance with candidate documentation including resumes, references, and visa requirements in line with company and legal standards.
- Guided candidates through recruitment process to ensure a positive experience and maintain engagement
- Coordinated with recruitment consultants and hiring managers to meet client requirements and efficiently fill positions
Slope Operations Supervisor/Rentals Attendant
Snowplanet Ltd.
Auckland
05.2016 - 12.2021
- Ensuring safety of guests skiing and snowboarding on the slope
- Leading, training and managing a team of lift operators/slope attendants
- Providing ongoing training to slope operations staff on safety protocols, customer service and equipment handling.
- Guided guests in proper equipment use and safe lift procedures to ensure safety and enjoyment.
- Delivered customer service through boot and ski fitting, enhancing guest experience.
- Ski instructing on a casual basis
- Prepared slopes and set up areas for ski events and races, ensuring seamless operations during special activities.
HR & Legal Assistant
KOOKAI Head Office Melbourne
Melbourne, Australia
10.2024
- Prepared and drafted legal documents and updated employee policies for the legal team
- Prepared research report for new HRIS software to streamline on boarding, recruitment, and employee lifecycle processes
- Attended business meetings with other departments to facilitate collaboration and address HR and legal needs
- Assisted in recruitment for Christmas Casual positions and Corporate Roles during peak season
Education
Bachelor's Degree - Human Resource Management, Spanish
Massey University
Auckland, NZ01-2022
Prime Minister's Scholarship of Latin America - culture and language of Colombia
La Universidad Nacional de Bogota
Colombia12-2021
Skills
- Talent acquisition
- Recruitment strategies
- Onboarding and orientation
- Employee retention and engagement
- Training and development
- HR compliance
- HRIS applications
- Budget management and financial documentation
- Detail-oriented multitasking
Certification
- First Aid & CPR
- Certificate III & IV in Fitness
Timeline
HR Associate/Talent Acquisition Partner
Place Estate Agents
09.2025 - Current
HR & Legal Assistant
KOOKAI Head Office Melbourne
10.2024
Retail Assistant Manager
KOOKAI Carindale
07.2024 - Current
Sales Assistant/Head Office Assist
Loobie's Story
11.2023 - 02.2024
Assistant Manager/Senior Sales Assistant
KOOKAI Pacific Fair
09.2022 - 11.2023
Recruitment Resourcer
Hays Recruitment
02.2022 - 06.2022
Slope Operations Supervisor/Rentals Attendant
Snowplanet Ltd.
05.2016 - 12.2021
Bachelor's Degree - Human Resource Management, Spanish
Massey University
Prime Minister's Scholarship of Latin America - culture and language of Colombia
La Universidad Nacional de Bogota