KAYLA ELLISON
Londonderry,NSW
Summary
Resourceful Administrative Director proudly offering several years of comprehensive experience in business administration and management. Successful track record of operational leadership, direction, and planning. Firm understanding of implementing improvements to decrease overhead and increase revenue.
Overview
22
22
years of professional experience
Work History
Administrative Director
Gardner Bulk Haulage Pty Ltd
Londonderry , NSW
04.2024 - Current
- Directed administrative operations for bulk haulage transport office.
- Managed payroll, invoicing, and accounts support for haulage services.
- Coordinated freight paperwork, delivery dockets, and customer records.
- Liaised with customers, suppliers, and contractors across operations.
- Maintained compliance files, permits, and company documentation.
Portfolio Team
NM Insurance
01.2023 - 11.2024
- Managed daily bind lists for efficient processing.
- Processed incoming new business and closings.
- Communicated with customers regarding policy status and questions, enhancing customer understanding and satisfaction.
- Assisted processing team by responding to incoming calls and emails, ensuring timely resolution of inquiries.
- Obtained Tier 2 certification.
Administration Clerk
Sani Hire Pty Ltd
01.2019 - 01.2023
- Managed incoming calls and emails for Accounts Department, supporting operations in Sydney and Melbourne.
- Liaise with customers regarding the status of their accounts.
- Compiled and delivered daily customer reports to operations team, enhancing account management.
- Utilized Xero and Syrinx database programs to manage financial records.
- Reconcile daily cash flow / Bank Account whilst also processing
- Credit card payments and cheques.
Waitress
Sam's Pizza Down Under / Cater & Graze Co.
01.2005 - 01.2023
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Supported various restaurant functions by answering telephones and processing financial transactions, enhancing overall service flow
- Arranged dining tables to meet event specifications according to type of event and service standards.
- Recorded transactions in MICROS system to ensure timely service and accuracy
- Maintained cleanliness of work areas, glassware, and silverware throughout shift to uphold service standards
Administration Clerk / Personal Assistant
Goldstein Eswood
01.2016 - 01.2019
- Coordinated domestic and international travel arrangements, ensuring timely bookings for airfares, hotels, and transportation to facilitate seamless travel.
- Coordinated, scheduled and arranged meetings, travel calendars,including business social events and trade shows.
- Assisted with event planning, managing travel and logistical arrangements to enhance event execution.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Gathered and organized company information for internal use. and related material and distributed to candidates.
Education
Tier 2 -
01-2024
High School Diploma -
Erskine Park High School
01-2007
Skills
- Freight management
- Payroll management
- Invoice processing
- Xero accounting
- Compliance records
- Administrative leadership
- Event planning
Timeline
Administrative Director
Gardner Bulk Haulage Pty Ltd
04.2024 - Current
Portfolio Team
NM Insurance
01.2023 - 11.2024
Administration Clerk
Sani Hire Pty Ltd
01.2019 - 01.2023
Administration Clerk / Personal Assistant
Goldstein Eswood
01.2016 - 01.2019
Waitress
Sam's Pizza Down Under / Cater & Graze Co.
01.2005 - 01.2023
Tier 2 -
High School Diploma -
Erskine Park High School