Overview
Work History
Education
Certification
References
Timeline
Generic

Kayla Flink

Mornington,Australia

Overview

5
5
years of professional experience
1
1
Certification

Work History

Advanced Child Protection Practitioner (Currently Acting Senior)

DFFH
Frankston, Victoria
02.2025 - Current
  • Conduct daily risk and safety assessments for children and young people
  • Investigate protective concerns and respond promptly to crisis situations
  • Develop and implement safety, stability, cultural, and therapeutic treatment plans
  • Prepare case notes, risk assessments, and comprehensive reports in line with legislation
  • Manage complex caseloads requiring high-level problem solving and prioritisation
  • Present evidence and recommendations before the Children’s Court of Victoria
  • Undertake home visits to engage with children, young people, and families
  • Build and maintain strong, respectful relationships with families to support engagement
  • Collaborate with schools, health professionals, community agencies, and law enforcement
  • Coordinate wraparound support for families with multiple service providers
  • Provide direct case management for children in family and out-of-home care settings
  • Monitor and review case plans to ensure ongoing safety and wellbeing outcomes
  • Mentor and support Child Protection Practitioners through case consultation and reflective practice
  • Assist with onboarding and training of new staff, including policy and practice guidance
  • Support colleagues through debriefing, consultation, and peer supervision
  • Work alongside Team Managers to review cases and strengthen service delivery outcomes
  • Promote culturally safe and trauma-informed practice across all casework
  • Contribute to continuous improvement by identifying gaps and recommending solutions
  • Participate in team meetings, professional supervision, and workforce development activities
  • Maintain compliance with legislation, policies, and best practice standards in all casework

Family Services Practitioner

Anglicare Victoria
Frankston, Victoria
03.2022 - 02.2025
  • Provide case management and respond to client needs, including crises.
  • Use therapeutic techniques to engage children, young people, and families reluctant to access support.
  • Conduct comprehensive family assessments to identify health, wellbeing, and safety needs.
  • Assess family capacity and constraints for making necessary changes.
  • Build respectful and honest working relationships with children, young people, and families.
  • Discuss protective concerns and consequences openly with clients.
  • Develop case plans and projects for individual clients or family groups.
  • Strengthen family connections and promote positive interactions and child wellbeing.
  • Provide case management across all ages, including clients with complex needs.
  • Promote positive parenting skills individually and through group work.
  • Collaborate with Child Protection, professionals, and families’ social networks for coordinated services.
  • Contribute to a cohesive multidisciplinary team through supervision, meetings, and training.
  • Maintain accurate case records and data (NCFAS, MARAM, safety plans, case notes).
  • Participate in relevant professional development activities.
  • Undertake other duties within capability as directed.
  • Train new staff on role responsibilities, documentation, client privacy, and worker safety.
  • Manage victim survivor cases across all age groups, including complex needs.
  • Develop documents to improve performance and support record-keeping.
  • Demonstrate culturally appropriate interpersonal skills, including active listening and empathy.
  • Host work events, provide mentorship, and conduct one-on-one feedback sessions.
  • Use Client Management Systems (IRIS/CRM) for reporting and case tracking.
  • Support training of new educators in the SafeCare model.

Senior Men’s Therapeutic Practitioner (Secondment)

Anglicare Victoria
Frankston, Victoria
02.2024 - 06.2024
  • Conduct individual sessions with men using family violence to address behaviours.
  • Develop personalised case plans tailored to each participant’s needs.
  • Assess clients’ risk levels and family violence-related behaviours.
  • Monitor participant progress and adjust interventions accordingly.
  • Teach skills in healthy relationships, communication, and emotional regulation.
  • Promote accountability and responsibility for abusive or harmful behaviour.
  • Provide education on legal responsibilities and consequences of family violence.
  • Support participants in accessing mental health, substance use, or other support services.
  • Conduct intake assessments and risk screenings for new clients.
  • Maintain detailed records of sessions, assessments, and progress.
  • Facilitate problem-solving strategies to manage triggers and conflict.
  • Collaborate with multidisciplinary teams, including social workers and child protection.
  • Liaise with courts, police, or other agencies as required for compliance and safety.
  • Apply culturally safe practices tailored to individual client backgrounds.
  • Respond to crises or incidents involving participants in a timely manner.
  • Evaluate program effectiveness through individual client outcomes and feedback.
  • Attend supervision, team meetings, and professional development sessions.
  • Provide mentoring and guidance to new staff working with clients.
  • Advocate for clients while prioritising the safety of family members.
  • Build strong, trusting relationships to encourage engagement and behaviour change.

NDIS Support Worker (OoHC)

DASH/ Berry st Client
06.2022 - 06.2024
  • Assist clients with daily living tasks, including personal care and hygiene.
  • Support clients with meal planning, preparation, and nutrition.
  • Help clients with light domestic duties, such as cleaning and laundry.
  • Facilitate community access, recreational activities, and social participation.
  • Provide one-on-one support tailored to clients’ individual needs and abilities.
  • Implement individualised care plans and NDIS support strategies.
  • Monitor and document client progress, behaviours, and wellbeing.
  • Maintain strict confidentiality and security of client information.
  • Communicate with families, carers, and third-party providers for care coordination.
  • Advocate for clients’ rights and needs in line with NDIS and OOHC requirements.
  • Observe, identify, and respond to changes in client behaviour or wellbeing.
  • Support clients with skill development, including daily living, social, and life skills.
  • Use positive behaviour support strategies to manage challenging behaviours.
  • Remain calm and respond effectively during emergency or crisis situations.
  • Build respectful, trusting, and culturally safe relationships with clients.
  • Participate in team meetings, supervision, and professional development.
  • Assist clients with appointments, transportation, and community engagement.
  • Collaborate with multidisciplinary teams to ensure holistic client support.
  • Educate clients on self-care, independence, and social participation.
  • Implement policies, procedures, and safety protocols to ensure compliance and client safety.

Orange Door Practitioner

VACCA - The Orange Door
Frankston, Victoria
11.2021 - 03.2022
  • Lead and support culturally safe and responsive practice with Aboriginal families.
  • Undertake assessments of Aboriginal people and families referred through The Orange Door.
  • Support, inform, and assist Aboriginal families throughout their involvement.
  • Provide consultation, education, and outreach to ensure culturally responsive practice.
  • Build cultural safety within The Orange Door environment.
  • Support choice and self-determination of Aboriginal people.
  • Liaise with services and organisations within The Orange Door network.
  • Provide specialist or secondary consultation to partner organisations.
  • Work with local Aboriginal governance groups to connect communities and services.
  • Maintain accurate records in line with VACCA, legislative, and privacy requirements.
  • Champion VACCA’s values internally and externally through leadership.
  • Demonstrate awareness and appreciation of Aboriginal societies, cultures, and key community issues.
  • Apply knowledge of Family Support Services and intervention models.
  • Understand and implement intake processes, MARAM, safety plans, and risk assessments.
  • Apply understanding and experience in family violence and wellbeing.
  • Collaborate with government and non-government agencies for client outcomes.
  • Advocate for children, young people, and families to advance organisational objectives.
  • Prepare accurate documents and reports, including case notes, assessments, referrals, and case plans.
  • Participate in policy and program review and development.
  • Demonstrate culturally appropriate interpersonal skills and use of client management systems (IRIS/CRM).

Senior Residential Youth Worker/ Shift Manager

Allambi Care
Melbourne (Various Locations), Victoria
06.2020 - 11.2021
  • Support clients in developing and implementing personal goal plans.
  • Assist clients in meeting individual needs.
  • Coordinate and participate in planned activities, including sports, arts, and camps.
  • Consult with management when planning activities and programs.
  • Maintain accurate records, including day notes, incident reports, and planner entries.
  • Coordinate programs in education, self-development, accommodation, and welfare.
  • Communicate safety concerns for clients and colleagues to management promptly.
  • Manage conflicts using therapeutic, non-punitive strategies.
  • Liaise with government departments, health professionals, parents, and other organisations.
  • Provide feedback to management on client development and progress.
  • Attend and contribute to team meetings, case plans, and intervention programs.
  • Ensure procedures and policies are followed effectively.
  • Demonstrate interpersonal, negotiation, advocacy, and communication skills.
  • Use computer programs (Microsoft Word, Outlook) for report writing.
  • Compile client histories, including social, educational, criminal, and drug information.
  • Support staff with incident reporting and daily operational tasks.
  • Train new staff in client care, administration, and reporting processes.
  • Delegate shift tasks and conduct staff debriefs to support self-care.
  • Assist clients with forms, such as tax, Medicare, Centrelink, and rental applications.
  • Plan and oversee client activities, including meal preparation, food budgeting, transport, and appointments.

Education

Bachelor - Community health

University of SA
06.2026

Certificate IV - Mental health

Job Skill Co
05.2024

Diploma Leadership & Management -

SWINBURNE
01-2024

GOTTMAN METHOD THERAPY - Level 1 & Level 2

08.2023

SAFECARE EDUCATOR - Evidence Based Model

Early Childhood Educator
06.2023

Diploma - Child, Youth and Family Intervention

Australis College
01.2021

Certificate IV - Human Resources

Open Colleges
12.2018

Certification

  • Victorian Drivers Licence
  • WWC (Employee)
  • NDIS Screening Check
  • First Aid Foundation and CPR (2022)
  • 1-2-3 Magic & Emotion Coaching Practitioner Program
  • Hey Warrior (Trauma Informed Care Training)
  • Calm Suicide Intervention Skills
  • Safe & Together Program
  • SafeCare Educator
  • Gottman Method Couples Therapy Level 1 & Level 2
  • MARAM Comprehensive
  • MARAM PUV Comprehensive
  • MARAM Collaborative
  • Mental Health First Aid
  • Trauma Informed Leadership (Blue Knot Foundation)
  • Understanding Personality Disorders

References

References available upon request

Timeline

Advanced Child Protection Practitioner (Currently Acting Senior)

DFFH
02.2025 - Current

Senior Men’s Therapeutic Practitioner (Secondment)

Anglicare Victoria
02.2024 - 06.2024

NDIS Support Worker (OoHC)

DASH/ Berry st Client
06.2022 - 06.2024

Family Services Practitioner

Anglicare Victoria
03.2022 - 02.2025

Orange Door Practitioner

VACCA - The Orange Door
11.2021 - 03.2022

Senior Residential Youth Worker/ Shift Manager

Allambi Care
06.2020 - 11.2021

Bachelor - Community health

University of SA

Certificate IV - Mental health

Job Skill Co

Diploma Leadership & Management -

SWINBURNE

GOTTMAN METHOD THERAPY - Level 1 & Level 2

SAFECARE EDUCATOR - Evidence Based Model

Early Childhood Educator

Diploma - Child, Youth and Family Intervention

Australis College

Certificate IV - Human Resources

Open Colleges

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