Kayla Forster
Tullimbar
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
NSW Police Officer
NSW Police Force
Kogarah, NSW, Wollongong, NSW
04.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Answered emergency calls for help from citizens and business owners.
- Apprehended offenders and conducted interviews and interrogations.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Responded to emergency calls to provide assistance to citizens in need.
- Recorded facts to prepare reports documenting incidents and activities.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Conducted searches of individuals, vehicles and premises.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored criminal activity in community to identify suspicious activity.
Sales Assistant Team Member
Optus Retail
Shellharbour
09.2017 - 07.2019
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Researched new clients for sales team, inputting contact information into Salesforce.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Gathered and prepared sales materials in preparation for sales meetings.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Associate Degree of Policing - Police Force
Charles Sturt University
Sydney, NSW04.2020
No Degree - Schooling
Warilla High School
Barrack Heights, NSW09.2017
Skills
- Police Department Relations
- Community Police Services
- Monitor Police Procedures
- Police Accountability
- Officer Training
- Police Training
- Police Reports
- Officer Safety Protocols
- Police Patrol Operations
- Police Officer Assistance
- Customer Service
- Team Building
- Good Telephone Etiquette
- Dependable and Responsible
- Time Management
- Friendly, Positive Attitude
- Excellent Communication
- Teamwork and Collaboration
Timeline
NSW Police Officer
NSW Police Force
04.2020 - Current
Sales Assistant Team Member
Optus Retail
09.2017 - 07.2019
Associate Degree of Policing - Police Force
Charles Sturt University
No Degree - Schooling
Warilla High School