Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Forster

Tullimbar

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

NSW Police Officer

NSW Police Force
04.2020 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Answered emergency calls for help from citizens and business owners.
  • Apprehended offenders and conducted interviews and interrogations.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Conducted searches of individuals, vehicles and premises.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Monitored criminal activity in community to identify suspicious activity.

Sales Assistant Team Member

Optus Retail
09.2017 - 07.2019
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Researched new clients for sales team, inputting contact information into Salesforce.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Gathered and prepared sales materials in preparation for sales meetings.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

Associate Degree of Policing - Police Force

Charles Sturt University
Sydney, NSW
04.2020

No Degree - Schooling

Warilla High School
Barrack Heights, NSW
09.2017

Skills

  • Police Department Relations
  • Community Police Services
  • Monitor Police Procedures
  • Police Accountability
  • Officer Training
  • Police Training
  • Police Reports
  • Officer Safety Protocols
  • Police Patrol Operations
  • Police Officer Assistance
  • Customer Service
  • Team Building
  • Good Telephone Etiquette
  • Dependable and Responsible
  • Time Management
  • Friendly, Positive Attitude
  • Excellent Communication
  • Teamwork and Collaboration

Timeline

NSW Police Officer

NSW Police Force
04.2020 - Current

Sales Assistant Team Member

Optus Retail
09.2017 - 07.2019

Associate Degree of Policing - Police Force

Charles Sturt University

No Degree - Schooling

Warilla High School

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Kayla Forster