Kayla Gibb
Kalgoorlie
Summary
I have demonstrated expertise in health promotion strategies and patient care in team collaboration and infection control measures, significantly enhancing patient engagement and safety. Proven track record in utilizing computer skills for efficient data management and achieving high customer satisfaction in fast-paced environments. I am a fast learner who has the ability of problem solving , critical thinking and Managing in a team setting.
Overview
8
8
years of professional experience
Work History
Practice Nurse
For Health Boulder Medical Centre
09.2023 - Current
- Maintained a clean and safe environment, adhering to infection control protocols and ensuring compliance with regulations.
- Utilized electronic health records systems effectively for accurate data entry, retrieval, and communication among healthcare team members.
- Participated in professional development activities to stay current on best practices in nursing care delivery methods.
- Conducted regular audits of medical supplies and equipment, ensuring adequate stock levels for uninterrupted patient care delivery.
- Increased patient engagement in their own healthcare by offering resources, information, and guidance on self-care techniques.
- Promoted continuity of care with thorough documentation of medical histories, vital signs, observations, interventions, and results.
- Assisted physicians with diagnostic tests and examinations, resulting in accurate diagnoses and treatment plans.
- Evaluated, implemented, and designed tailored health care plans specific to patient needs and concerns.
- Collaborated with healthcare professionals to develop individualized care plans for optimal patient outcomes.
Pharmacy Assistant and Dispensary Assitant
Kalgoorlie Pharmacy
07.2020 - 09.2023
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in the training and mentoring of new pharmacy assistants.
- Supported operations with filing, copying and faxing.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Supported team members during busy periods, ensuring timely service for all customers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Supported pharmacists with day-to-day activities and pharmacy office management functions. Maintained a well-organized and clean pharmacy environment for optimal workflow.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Sales Assistant and Supervisor
Priceline
11.2016 - 05.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Established rapport with customers using active listening and interpersonal skills.
- Fostered positive shopping environment, leading to high customer satisfaction scores.
- Managed efficient cash register operations.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Education
Diploma of Nursing - Nursing
Central Regional TAFE
WA01-2020
WACE -
Eastern Goldfields Collage
Kalgoorlie, WA10-2019
No Degree -
Kalgoorlie Boulder Community High School
Kalgoorlie, WA12-2017
No Degree -
South Kalgoorlie Primary School
Kalgoorlie, WA12-2014
Skills
- Health promotion strategies
- Team collaboration
- Infection control measures
- Time management mastery
- Data entry
- Computer skills
- Organizing supplies
- Wound care expertise
- Processing payments
- Fast Learning
- Reliable
- Chronic disease management
- Patient care
- Answering customer questions
Certificates
- Current first aid certificate (2025)- HLTAID011, HLTAID010, HLTAID009
Timeline
Practice Nurse
For Health Boulder Medical Centre
09.2023 - Current
Pharmacy Assistant and Dispensary Assitant
Kalgoorlie Pharmacy
07.2020 - 09.2023
Sales Assistant and Supervisor
Priceline
11.2016 - 05.2020
Diploma of Nursing - Nursing
Central Regional TAFE
WACE -
Eastern Goldfields Collage
No Degree -
Kalgoorlie Boulder Community High School
No Degree -
South Kalgoorlie Primary School
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