Kayla Graziano
Alfords Point,NSW
Summary
Customer focused employee accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests. I am available weekdays preferably morning shifts but am flexible.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Steaming Mug
Alfords Point, NSW
01.2021 - 01.2022
- Checked food quality regularly before serving it to customers.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Adhered to all health code regulations when handling food items or beverages.
- Greeted and talked pleasantly with customers to promote positive image for business.
Front of House Employee
Menai Deli
Menai, NSW
09.2020 - 12.2021
- Replenished supplies and organized food preparation stations to maximize productivity.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Performed opening and closing duties such as counting money, organizing supplies.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Menai High School
Sydney Nsw09-2023
Skills
- Menu Knowledge
- Food Allergy Awareness
- Money Handling
- Team Collaboration
- Complaint Handling
- Professional Appearance
- Strong Work Ethic
Affiliations
- Participated in jazz dancing for 4 years
- Competed in tennis for 2 years
Accomplishments
- Issued an excellence award for Hospitality in high school
Timeline
Front of House Employee
Steaming Mug
01.2021 - 01.2022
Front of House Employee
Menai Deli
09.2020 - 12.2021
High School Diploma -
Menai High School
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