Summary
Overview
Work History
Education
Skills
Awards
Hobbies
Timeline
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Kayla Graziano

Sydney,NSW

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate all around, ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Big W- Fill Team

Big W Australia
05.2023 - Current
  • Informed supervisors of irregularities associated with drop and fill processes.
  • Provided excellent customer service by answering questions, locating products, and assisting with purchases.
  • Mentored new Fill Team Members, providing training on proper handling of merchandise and adherence to company protocols and safety measures.
  • Utilised machinery such as pallet jacks to transport pallets of stock.
  • Assisted in managing and ordering stock online.

Front of House Employee

Steaming Mug
01.2021 - 02.2022
  • Demonstrated strong communication skills while interacting with customers and colleagues
  • Maintained high levels of cleanliness throughout the dining area
  • Built relationships with regular customers through friendly conversations and personalized attention
  • Processed payments accurately using point-of-sale systems.

Front of House Employee

Menai Deli
09.2020 - 12.2021
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary
  • Communicated with customers regarding orders, comments, and complaints
  • Performed personnel activities such as supervising and training employees
  • Balanced receipts and payments in cash registers.

Education

High School Diploma -

Menai High School
Sydney, NSW
09.2023

Skills

  • Strong Work Ethic
  • Attention to detail
  • Professional Appearance
  • Adaptability
  • Sales techniques
  • Team player attitude
  • Efficient Work Pace
  • Sales Support

Awards

Issued and excellence award for Community and Family Studies

Hobbies

- Being physically active-going to the gym

- Baking 

- Reading

Timeline

Big W- Fill Team

Big W Australia
05.2023 - Current

Front of House Employee

Steaming Mug
01.2021 - 02.2022

Front of House Employee

Menai Deli
09.2020 - 12.2021

High School Diploma -

Menai High School
Kayla Graziano