Kayla Griffiths
Canterbury,VIC
Summary
Dynamic and team focused Service and Click and Collect Supervisor at Coles Supermarket, recognized for enhancing team productivity through effective staff management and critical thinking. Able to think on my feet and resolve conflicts and ensuring a good experience and customer service for all.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service and Click and Collect Supervisor
Coles Supermarket
08.2020 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolving customer and staff concerns in a timely matter
Education
Forensic Biology / Criminology - Biology
Deakin University
Melbourne, VICStrathcona Baptist Girls Grammar
Canterbury, VIC10.2023
Skills
- Critical thinking
- Team collaboration
- Customer service
- Problem solving
- Staff management
- Attention to detail
- Staff development
- Schedule development
- Time Management
- Communication
Certification
Qualified Reformer Pilates Instructor
Timeline
Service and Click and Collect Supervisor
Coles Supermarket
08.2020 - Current
Forensic Biology / Criminology - Biology
Deakin University
Strathcona Baptist Girls Grammar
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