Kayla Hines

*Case management

*Case coordination facilitate with other agencies involved

*Advocate with government agencies on behalf of client such as Family Law, Police, DCJ (department of child protection)

*Provided home visit to catch up and check in on wellbeing of client and children

*Provided transport to and from any appointments

*Case planning working with client to achieve goals they have set for them to become free from DV

* Organized and Ran wellness program every week for clients In program that aimed at providing group with cooking skills, budgeting, ready for work resumes and interview training , providing activates that were aimed at self-love and healing from trauma and being social with other women in same position

• Produced food and drink products adhering to company quality and quantity standards.
• Maintained clean and attractive product displays to entice customer purchases.
• Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
• Monitored food temperatures to comply with safety regulations.
• Resolved escalated customer issues and boosted customer satisfaction

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
• Documented residents' mental status, sleep and eating patterns in medical record books.
• Monitored and assisted residents through individual service plans.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Transported patients via wheelchair to and from rehabilitation and daily activities.
• providing client with daily hygiene while providing person cantered care
• Conferred with supervisor to discuss patient condition and medical care.