Summary
Overview
Work History
Skills
Certificates And Licenses
References
Timeline
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Kayla Kingston

Kayla Kingston

Alexandria,NSW

Summary

Administrative professional with a strong focus on building positive relationships among clients, staff, and management. Proven expertise in complex problem-solving, conflict resolution, and resource allocation. Recognized for high productivity as a Trust Accountant, specializing in financial reconciliation within the Real Estate Industry, compliance monitoring, and investment analysis. Demonstrated ability to ensure smooth operations of trust accounts while maintaining client satisfaction.

Overview

16
16
years of professional experience

Work History

Financial Controller – Property Management & Compliance Officer

Bradfield BadgerFox Real Estate
04.2024 - Current
  • Reconciled daily trust account transactions across multiple property portfolios, ensuring 100% compliance with NSW Fair Trading regulations
  • Prepared monthly financial statements and audit-ready reports for over 1500 residential and commercial properties
  • Managed end-of-month disbursements, including rental income, bond refunds, staff and agency commissions, with zero discrepancies
  • Implemented supervision guidelines and facilitated staff training to streamline office policies and procedures
  • Developed and implemented a comprehensive compliance framework from scratch, aligning with state property regulations and internal governance standards
  • Liaised with property managers and landlords to resolve trust-related queries and ensure timely fund allocations
  • Utilised industry software (PropertyTree) to maintain accurate records and streamline reporting workflows
  • Supported external audits by providing detailed reconciliations and documentation, resulting in successful compliance reviews

Trust Accountant

CobdenHayson Balmain/Annandale
08.2022 - 04.2024
  • Managing the trust accountant for over 2000 rental properties
  • Receipting, reconciling and processing rental trust transactions
  • Completing mid and end of month accounting and disbursements
  • Upholding monthly and annual compliance reports and registrations
  • Assisting clients and colleagues with ledgers and statements
  • Assisting with the sales and general trusts of the business

Senior Property Manager

Belle Property Hunters Hill/Lane Cove
03.2021 - 08.2022
  • Managing a portfolio of 180 properties
  • Conducting ingoing, outgoing and routine inspections
  • Liaising with Landlords, tenants and tradesmen
  • Completing repairs/maintenance & attending NCAT when necessary
  • Completing market appraisals, rent reviews and lease renewals
  • Assisting with trust accounting including end of month processes

Relationship Manager

Raine & Horne Gosford/East Gosford
09.2019 - 02.2021
  • Managing a portfolio of 200+ properties
  • Conducting open homes, ingoing, outgoing and routine inspections
  • Liaising with Landlords and tenants
  • Completing repairs/maintenance & attending NCAT when necessary
  • Completing market appraisals, rent reviews and lease renewals
  • Assisting with trust accounting including end of moth processes

Property Officer

First National Real Estate
03.2017 - 09.2019
  • Processing applications and conducting open homes
  • Conducting ingoing, outgoing and routine inspections
  • Liaising with Landlords and tenants
  • Completing repairs/maintenance & attending NCAT when necessary
  • Updating client and property information in necessary databases

Waitress, Chambermaid, Bar Staff – Restaurant Manager

Various London Pubs & Inns
09.2014 - 12.2016
  • Front of house work; including taking orders and waitressing duties
  • Assisting behind the bar
  • Working for private functions including wedding receptions, birthdays, engagement parties etc.
  • Placing and stock check of food and beverage orders
  • Changing barrels and line cleaning
  • Handling customer and staff disputes
  • Quality control of food and beverage in the restaurant
  • General cleaning and maintenance
  • Processing cash and credit card payments and daily banking
  • Opening and closing down of the bar and restaurant

Team member (2009-13) Shift Supervisor (2013-2014)

KFC Mingara
08.2009 - 09.2014
  • Placing orders – ensuring all products are on hand and fresh in fast paced business environment.
  • Processing cash & credit card payments, daily banking for the store.
  • Preparation and serving of food.
  • Cleaning and maintenance of the store.
  • Opening and closing the store.

Skills

  • Teamwork and collaboration
  • Customer service excellence
  • Interpersonal skills
  • Organizational skills
  • Problem-solving expertise
  • Time management strategies
  • Financial reporting accuracy
  • Compliance oversight
  • Data reconciliation techniques
  • Property management proficiency
  • Customer relationship management
  • Staff training and development

Certificates And Licenses

  • First Aid Certificate
  • RSA & RCG
  • Certificate IV Retail
  • Certificate of Registration
  • Real Estate Licence 2 Holder
  • Current studying Certificate IV in Accounting & Bookkeeping

References

References available upon request.

Timeline

Financial Controller – Property Management & Compliance Officer

Bradfield BadgerFox Real Estate
04.2024 - Current

Trust Accountant

CobdenHayson Balmain/Annandale
08.2022 - 04.2024

Senior Property Manager

Belle Property Hunters Hill/Lane Cove
03.2021 - 08.2022

Relationship Manager

Raine & Horne Gosford/East Gosford
09.2019 - 02.2021

Property Officer

First National Real Estate
03.2017 - 09.2019

Waitress, Chambermaid, Bar Staff – Restaurant Manager

Various London Pubs & Inns
09.2014 - 12.2016

Team member (2009-13) Shift Supervisor (2013-2014)

KFC Mingara
08.2009 - 09.2014

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Kayla Kingston