Kayla Kirci
Roxburgh Park,Australia
Summary
Results-driven professional with a strong work ethic and exceptional interpersonal skills, adept at navigating challenges with a calm and solution-oriented approach. Proven ability to master new skills quickly and work effectively both independently and collaboratively. Committed to maintaining an organized and systematic workflow while providing outstanding support in customer-facing roles. Aiming to gain valuable real-world experience while contributing positively to team dynamics. At the same time I want to help my family while I am studying at TAFE.
Overview
5
5
years of professional experience
Work History
Customer Service Sales Representative
yd
Broadmeadows, Victoria
09.2024 - 12.2025
- Suggested additional products or services that may benefit the customer's needs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Answered customer questions about products and services and recommended appropriate solutions.
- Reset store displays for special events and seasonal merchandise changes.
- Produced sales documents, finalized deals and filed records.
Customer Service
Footscray Best Kebab House
Footscray, Victoria
01.2022 - 03.2023
- Customer Service
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Customer Service / Barista
Coffee Escape
Coolaroo, Victoria
01.2021 - 12.2021
- Customer service / Barista
- Preparing and serving hot and cold drinks such as coffee,tea, artisan and speciality beverages.
- Cleaning and sanitisingwork areas, utensils and equipment.
- Cleaning service and seating areas.
- Describingmenu items and suggesting products to customers.
- Servicing customers and taking orders.
- Ordering,receiving and distributing stock supplies.
- Receiving and processing customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Certificate - Health
Kangan Institute
Melbourne, VIC06-2025
Skills
- Strong problem-solving
- Polite and friendly
- Interpersonal Skills
- Communication
- Team Player
- Organised
- Critical thinking
- Attention to detail
- multilingual (Turkish)
References
- Ms. Arzu -0412 059 726 ( previous owners)
- Mr. Abdullah - 0405 577 189
- Sofi - 0420 205 261 (store manger of yd)
Hobbies and Interests
- Meeting new people
- Socialising with family and friends
- Cooking and baking
- Self Discipline at the gym
- Makeup Artistry and Beauty Enthusiast
- Travel
Timeline
Customer Service Sales Representative
yd
09.2024 - 12.2025
Customer Service
Footscray Best Kebab House
01.2022 - 03.2023
Customer Service / Barista
Coffee Escape
01.2021 - 12.2021
Certificate - Health
Kangan Institute
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