Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla-May Nixon

Mackay,QLD

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

5
5
years of professional experience

Work History

Sales Associate

Super Vape Store
12.2023 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed returns, exchanges and refunds in accordance with store policy.

Supervisor

Subway
01.2023 - 12.2023
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Implemented safety protocols to minimize workplace accidents.
  • Prepared and served hot and cold sandwiches based on customer preferences.

Deli Clerk

Coles Supermarket
06.2019 - 03.2020
  • Delivered exceptional service
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • slicing and preparing stock

Education

High School Diploma -

Pioneer State High School
Andergrove, QLD
11.2018

Skills

  • Customer Satisfaction Focus
  • Multitasking and Prioritizing
  • Problem-Solving
  • Cash handling proficiency
  • Managing Orders and Deliveries
  • Taking and Preparing Orders
  • Health and safety compliance
  • Food Preparation
  • Cleaning
  • Customer Service
  • POS system use

Timeline

Sales Associate

Super Vape Store
12.2023 - Current

Supervisor

Subway
01.2023 - 12.2023

Deli Clerk

Coles Supermarket
06.2019 - 03.2020

High School Diploma -

Pioneer State High School

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Kayla-May Nixon