Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kayla McKay

Seymour,VIC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. customer service, multitasking and time management abilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Owner

KM Beauty
Seymour, Victoria
11.2023 - Current
  • Provided thorough consultations to clients on lash services and products.
  • Performed eyelash extensions, refills, and removals in accordance with industry standards.
  • Educated clients on proper aftercare techniques for lashes.
  • Cleaned and sanitized work area between each client appointment.
  • Maintained inventory of all supplies needed for lash services.
  • Answered incoming calls and responded to customer inquiries.
  • Monitored emails and appointment booking system.

Sales Assistant, Deli Member, Barista

IGA
Seymour, Victoria
08.2018 - Current
  • Greeted customers and provided assistance with product selection.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.
  • Maintained cleanliness of the deli area and equipment.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Prepared beverages such as coffee, tea and espresso drinks according to customer specifications.
  • Created purchase orders for suppliers based on customer requirements.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Provided detailed product information to customers via phone and email correspondence.

Console Operator

Vantage Fuels
Seymour , Victoria
12.2020 - 12.2022
  • Greeted customers, answered questions and provided assistance with purchases.
  • Maintained cleanliness of station by sweeping floors, wiping counters and restocking shelves.
  • Operated cash register to process payments and issue receipts.
  • Inspected fuel pumps to ensure accuracy of pricing information displayed.
  • Monitored fuel tanks to maintain adequate supply levels.
  • Performed daily inventory checks of merchandise and supplies.
  • Responded quickly to emergency situations such as spills or fires.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.

Sandwich Artist

Subway
Seymour, St Kilda, Prahran,Toorak, Victoria
09.2016 - 08.2018
  • Prepared food items such as sandwiches, salads and drinks according to customer orders or company recipes.
  • Operated cash registers to process payments from customers.
  • Maintained cleanliness of work area throughout shift.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Organized inventory for efficient restocking of products.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Upsold additional items to increase store profits.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.

Kitchen Hand

The Royal Hotel
Seymour , Victoria
03.2015 - 12.2015
  • Cleaned dishes, pots, pans and utensils.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Stocked shelves with food supplies, such as canned goods and dry ingredients.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.

Team Member

The Kebab House
Seymour , Victoria
05.2012 - 06.2013
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Operated cash register to process customer payments accurately and efficiently.
  • Prepared food items such as hamburgers, fries, kebabs, salads. according to restaurant standards.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Replenished beverages throughout shift ensuring availability at all times.
  • Restocked supplies such as napkins, condiments for the convenience of customers.

Education

Year 10 Equivalent

Seymour College P12
Seymour, VIC
01-2014

Skills

  • Display building
  • Merchandising proficiency
  • Complex Problem-Solving
  • Processing payments
  • Stock management
  • Opening and closing procedures
  • Goal-Oriented
  • Inventory Management
  • POS Systems
  • Espresso machine operation
  • Mail handling
  • Time Management
  • Computer Skills
  • Email Management
  • Multi-Line Telephone Systems
  • Professional and polished presentation
  • Service-oriented mindset
  • Verbal and written communication
  • Organization skills
  • Microsoft Office
  • Call Management
  • Reliability and punctuality
  • Patience and composure

Certification

  • RSA - 2018
  • Cert II in Skills for Work and Vocational Pathways - 2018
  • Cert in Mastery Eyelash Extensions - 2020
  • Working With Children Check - 2023

References

Kristy Marshall

IGA Seymour | Deli Manager 

0439 724 625

Ally Black 

IGA Seymour | Senior Team Member

0487 121 558

Ebony Chisholm

Vantage Fuels Seymour | Assistant Manager

0497 571 462

Tanya Taylor 

IGA Seymour | Former Deli Team Leader

0408 704 454

Phoebe Loader Williams 

Subway Yea | Manager 

0481 027 196

Timeline

Owner

KM Beauty
11.2023 - Current

Console Operator

Vantage Fuels
12.2020 - 12.2022

Sales Assistant, Deli Member, Barista

IGA
08.2018 - Current

Sandwich Artist

Subway
09.2016 - 08.2018

Kitchen Hand

The Royal Hotel
03.2015 - 12.2015

Team Member

The Kebab House
05.2012 - 06.2013

Year 10 Equivalent

Seymour College P12

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