Kayla Mulholland
Lake Illawarra,NSW
Summary
Dedicated and eager to help young people reach their full potential through positive and effective support. Compassionate and encouraging, with extensive experience in supporting young people to access safe and supportive environments within which to flourish, develop healthy coping skills, and navigate life challenges. Passionate about providing services and meaningful support, particularly through the development and implementation of programs designed to meet the identified needs of young people, with a focus on self-development, creative arts, and mental health and wellbeing.
Overview
2
2
years of professional experience
Work History
Acting Youth Coordinator
SENTRAL Youth Services
07.2023 - Current
- Assisted in grant writing processes to secure additional funding for expanding program offerings.
- Collaborated with community partners to create meaningful service opportunities for participants.
- Promoted a safe environment by enforcing policies related to conduct, safety procedures, and facility use guidelines during programming hours.
- Developed strong relationships with youth, fostering a supportive and inclusive environment.
- Facilitated open communication between parents/guardians and staff members to address concerns or challenges promptly.
- Coordinated special events that fostered positive relationships among community members and organizations.
- Served as a liaison between the organization, schools, families, and other stakeholders involved in youth programming.
- Evaluated program effectiveness using feedback from participants, making necessary improvements as needed.
- Created safe and positive environment conducive to learning and activities.
- Enhanced youth engagement by designing and implementing creative programs and events.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Collaborated with various stakeholders to promote social services.
Youth Worker
SENTRAL Youth Services
07.2022 - Current
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behaviour changes.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Advocated for the unique needs of each young person by partnering with school personnel or other service providers when appropriate.
- Developed and maintained relationships with community organizations and agencies.
- Monitored progress towards service plan goals.
Youth Worker
Albion Park Community Centre
06.2022 - 11.2022
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Identify client needs and implement needs into programming.
Work Placement
Wollongong Youth Services
04.2022 - 06.2022
- Contributed to development of individualized plans to support youth goal achievement.
- Developed and maintained relationships with community organizations and agencies.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Contributed to the organization''s strategic planning efforts by providing valuable insights into youth trends and emerging best practices in the field.
- Developed and implemented range of lessons and resources to motivate young people.
- Assisted in identifying and reducing barriers to youth engagement and development.
Cafe Worker
Zone Bowling Illawarra
11.2021 - 08.2023
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Managed cash register transactions accurately while handling money responsibly to maintain balanced tills at the end of each shift.
- Ensured top-notch sanitation standards were met by regularly cleaning equipment, utensils, countertops, tables, and floors according to guidelines.
- Completed milkshakes and ice cream desserts for customers.
- Proactively restocked supplies and ingredients throughout the day, ensuring seamless operations without disruptions or delays.
Education
Diploma of Youth Work - Youth Services
Shellharbour Tafe
Shellharbour, NSW01.2022
Cert IV Youth Work - Youth Services
Shellharbour Tafe
Shellharbour, NSW12.2021
First Aid -
Shellharbour TAFE
Shellharbour, NSW05.2021
Working With Children Check -
Service NSW
05.2021
National Police Check -
Police Force
05.2021
Cert II, Hospitality -
Kanahooka High School
Kanahooka, NSW08.2020
Cert IV, Retail -
Kanahooka High School
Kanahooka, NSW08.2020
High School Diploma -
Kanahooka High School
Kanahooka, NSW08.2020
Class C License -
Service NSW
07.2020
Skills
- Teamwork and Collaboration
- Policy Compliance
- Educational Activities
- Problem-Solving
- Cultural Sensitivity
- Relationship Building
- Behavioural Interventions
- Program Planning
- Youth Advocacy
- Task Prioritization
References
Steven McAllan - SENTRAL Youth Services Coordinator
Mobile: 0423 152 415
Email: steve@planc.com.au
Melissa Andrews - SENTRAL Youth Services Coordinator
Mobile: 0491 153 834
Email: melissaa@bernardos.org.au
Chantel Picket - (Supervisor) Wollongong Youth Services, Youth Worker
Mobile: (02) 4227 8222
Jacinta King - ZoneBowling Manager
Mobile: 0403 787 125
Timeline
Acting Youth Coordinator
SENTRAL Youth Services
07.2023 - Current
Youth Worker
SENTRAL Youth Services
07.2022 - Current
Youth Worker
Albion Park Community Centre
06.2022 - 11.2022
Work Placement
Wollongong Youth Services
04.2022 - 06.2022
Cafe Worker
Zone Bowling Illawarra
11.2021 - 08.2023
Diploma of Youth Work - Youth Services
Shellharbour Tafe
Cert IV Youth Work - Youth Services
Shellharbour Tafe
First Aid -
Shellharbour TAFE
Working With Children Check -
Service NSW
National Police Check -
Police Force
Cert II, Hospitality -
Kanahooka High School
Cert IV, Retail -
Kanahooka High School
High School Diploma -
Kanahooka High School
Class C License -
Service NSW
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