Kayla Muniz
Prestons,NSW
Summary
Motivated and detail-oriented professional with experience in client-focused roles across education, disability support, and fast-paced service environments. Skilled in clear communication, organisation, and compliance with strict procedures, with a proven ability to manage sensitive information responsibly. Demonstrates empathy and professionalism when supporting diverse clients, while maintaining accuracy and efficiency under pressure. Now seeking to apply these transferable skills to a paralegal role, contributing strong client service, problem-solving, and administrative support to a legal team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Learn to Swim Instructor
Campbelltown City Council
08.2023 - Current
- Managed class schedules efficiently, ensuring punctual start times and smooth transitions between sessions.
- Taught students pool and water safety guidelines.
- Adapted teaching strategies for diverse learners, ensuring an inclusive environment for all participants.
- Evaluated student progress through regular assessments, providing feedback for improvement and celebrating achievements.
- Mentored new instructors, sharing best practices and offering guidance to ensure their success in the program.
- Collaborated with other instructors to ensure consistency in teaching methods and maintain a high-quality learning environment.
Disability Swim Instructor
Rainbow Club
05.2023 - Current
- Delivered adaptive swimming lessons tailored to children with physical, intellectual, and sensory disabilities.
- Ensured participant safety through supervision, risk assessment, and strong knowledge of CPR and emergency procedures.
- Communicated clearly and sensitively with clients, carers, and families, adapting language to meet diverse needs.
- Contributed to team operations by assisting fellow instructors, maintaining pool safety standards, and upholding professional conduct.
- Maintained accurate progress records, ensuring information was handled responsibly and confidentially.
Crew Trainer
McDonald's
10.2022 - 12.2024
- Delivered excellent customer service by responding to client needs quickly, courteously, and professionally.
- Managed competing priorities in a fast-paced environment, ensuring accuracy and efficiency under pressure.
- Trained and supported new staff, showing leadership and the ability to explain complex procedures clearly.
- Worked collaboratively in a team environment to meet shared goals and support smooth daily operations.
Education
Bachelor of Laws & Bachelor of Arts -
Macquarie University
Ryde, NSW01-2029
Higher School Certificate -
Clancy Catholic College
West Hoxton, NSW Skills
- Client service expertise
- Effective scheduling abilities
- Problem-Solving & Adaptability
- Collaborative teamwork
Certification
- CPR Certificate
Timeline
Learn to Swim Instructor
Campbelltown City Council
08.2023 - Current
Disability Swim Instructor
Rainbow Club
05.2023 - Current
Crew Trainer
McDonald's
10.2022 - 12.2024
Bachelor of Laws & Bachelor of Arts -
Macquarie University
Higher School Certificate -
Clancy Catholic College
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