KAYLA PAULEY
13 St Agnes Ave Rooty Hill,NSW
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Although a Sales development specialist with a strong desire to
secure an entry-level, hands-on position to advance my career. Demonstrating reliability and trustworthiness, I excel at following written and independent instructions. Whether working independently or as part of a team, my exceptional leadership skills shine. Confident in my passion, organizational abilities, time management skills, and attention to detail, I would be a valuable asset to your team. Seeking opportunities to expand my skill set and knowledge, I am excited about personal growth in my next role. Recognized for effective remote work and time management capabilities, I am punctual, diligent, flexible, and reliable. Quick thinking and making intelligent decisions on the spot come naturally to me. Operating efficiently with minimal oversight is second nature. Proficient in sales development, telemarketing, and Microsoft applications. With a tech-savvy mindset and collaborative nature, I approach every task with friendliness and determination.
Overview
11
11
years of professional experience
Work History
Abide WHS Regulations
- Abide
- Liquor & Gambling Regulations
RSA & RCG Certified
06.2014 - 06.2024
Educator
Teamkids
01.2022 - 03.2023
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Provided first aid and emergency response as required, prioritizing student health and safety at all times.
- Promoted physical fitness among students through engaging outdoor games, sports activities.
- Improved communication with parents by providing regular updates on their children''s progress and behavior during before and after school care sessions.
- Facilitated smooth transitions between school day activities and before/after school care programs by coordinating logistics with teachers and administrators.
Event Coordinator
Pinnacle People
04.2021 - 12.2021
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Directed event production in collaboration with sponsors, hosts and internal teams.
- Organized corporate luncheons, dinners, conferences and special events.
- Hosted large groups by engaging with attendees during annual events.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Poured wine, beer and cocktails for patrons.
- Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
- Made alcohol and beverage orders for clients.
Lead Server
Tillermans Cafe Restaurant
10.2020 - 12.2021
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Managed food resources, memorized orders and coordinated customer service.
- Cultivated warm relationships with regular customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Lead Warehouse Packer
De'Longhi
09.2021 - 11.2021
- Assembled cartons, crates and containers to prepare for shipping.
- Prepared orders by processing requests, pulling materials, packing boxes and placing orders in delivery area.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Labeled assigned packages and inspected for defects or inaccuracies.
- Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Cleaned and organized display cases, shelves and aisles.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Lead Packer
BE Campbell
07.2021 - 11.2021
- Accomplished production goals by working with speed and accuracy.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Measured product sizes to determine packaging equipment needs, packing options and product specifications.
- Weighed, wrapped and labeled meat products.
- Worked effectively in damp and cold conditions to safely process raw meat.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
- Placed prepared, marinated, processed and cut or cubed meat into styrofoam or plastic packs.
Sales Development Representative
Community Mental Health Affiliates
02.2020 - 01.2021
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Emailed important, relevant information regarding charity to thousands of potential and existing customers.
- Utilized CRM to manage sensitive client information and update existing and new client profiles.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
- Employed consultative approach to assess customer needs and business challenges.
- Contacted prospective customers to uncover sales opportunities, boosting overall sales 100%.
- Negotiated prices, terms of sales and service agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Kept detailed records of daily activities through online customer database.
- Completed daily outbound calls, up to 8 hours per day.
- Exceptional computer skills
- Set and achieved company defined sales goals.
- Presented professional image consistent with company's brand values.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Worked independently with minimal supervision.
Housekeeping Supervisor
Korora Bay Resort
09.2019 - 11.2020
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Improved process efficiency through effective inventory control in alignment with client standards.
- Worked with front desk to respond promptly to all guest requests.
- Surpassed sales goals by improving service delivery.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Adhered to safety protocols by enforcing proper equipment usage.
- Increased employee performance through effective supervision and training.
- Evaluated employee performance and developed improvement plans.
- Completed schedules, shift reports and other business documentation.
Housekeeping Room Attendant
Pacific Bay Resort
09.2019 - 09.2019
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
- Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily
- Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen
- Used equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents
- Cleaned, sanitized and restocked bathrooms every time to keep facilities fresh
- Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Assistant School Travel Officer
Of Education
01.2013 - 01.2014
- Transporting children from home to school And back
- Kept children safe and secure at all times
- Cared for up to 3 children ranging in age from 11 to 15
- Encouraged positive behaviors, including patience with teachers and fellow kids
- Working with children check clearance
- Workplace health and safety
- Raising children with Parents/caregivers.
Education
High School Diploma -
Evans High School
12.2010
Skills
- Sales Development
- Work ethic
- Communication
- Flexible
- MS Office
- Customer service
- Professional correspondence
- Problem-solving abilities
- Relationship building
- Microsoft Office expertise
- Inbound and Outbound Calling
- Time management
- Self-Motivated
- Remote work
- Teamwork and Collaboration
- Attention to Detail
- Organizational Skills
- Cash Handling
- Time Management
- Food safety and sanitation
Timeline
Educator
Teamkids
01.2022 - 03.2023
Lead Warehouse Packer
De'Longhi
09.2021 - 11.2021
Lead Packer
BE Campbell
07.2021 - 11.2021
Event Coordinator
Pinnacle People
04.2021 - 12.2021
Lead Server
Tillermans Cafe Restaurant
10.2020 - 12.2021
Sales Development Representative
Community Mental Health Affiliates
02.2020 - 01.2021
Housekeeping Supervisor
Korora Bay Resort
09.2019 - 11.2020
Housekeeping Room Attendant
Pacific Bay Resort
09.2019 - 09.2019
RSA & RCG Certified
06.2014 - 06.2024
Assistant School Travel Officer
Of Education
01.2013 - 01.2014
Abide WHS Regulations
High School Diploma -
Evans High School
Similar Profiles
Tashonia GunnTashonia Gunn
Financial Examiner/ Analyst Supervisor at Florida Office of Insurance RegulationsFinancial Examiner/ Analyst Supervisor at Florida Office of Insurance Regulations
FARID KHANFARID KHAN
EXPERT BOARD MEMBER (MEDICAL DEVICE BOARD) at DRUG REGULATORY AUTHORITY/ MINISTRY OF NATIONAL HEALTH SERVICES, REGULATIONS & COORDINATION, GOVERNMENT OF PAKISTANEXPERT BOARD MEMBER (MEDICAL DEVICE BOARD) at DRUG REGULATORY AUTHORITY/ MINISTRY OF NATIONAL HEALTH SERVICES, REGULATIONS & COORDINATION, GOVERNMENT OF PAKISTAN
Pandora Scott Rogers Pandora Scott Rogers null
Administrative Assistant at Find Great People (Labor, License and Regulations)Administrative Assistant at Find Great People (Labor, License and Regulations)
Batuhan DemirciBatuhan Demirci
Customer Service Representative at Avanti Pizza KebabsCustomer Service Representative at Avanti Pizza Kebabs
Khine Cho YuKhine Cho Yu
Allied Health Assistant at Tafe NswAllied Health Assistant at Tafe Nsw