Kayla Purcell
Brisbane,QLD
Summary
Information Systems student with experience in digital systems coordination, process improvement, and stakeholder communication. Skilled in analysing requirements, managing workflows, and delivering user-focused technical solutions. Passionate about using technology to improve organisational efficiency and user experience.
Overview
3
3
years of professional experience
Work History
Social Media Coordinator and Club Assistant
Snap Fitness Manly West
Brisbane , QLD
01.2025 - Current
- Alongside helping run the club’s day-to-day operations, I manage our Instagram and Facebook accounts, creating everything from Canva graphics to short-form video content. Through this role, I’ve developed strong experience working with digital platforms and content management systems, planning and scheduling posts in a structured and organized way.
- I particularly enjoy engaging with members, assisting with enquiries, and handling requests both in person and online. Supporting members while managing digital responsibilities has strengthened my communication skills, adaptability, and ability to prioritize tasks effectively. Balancing content creation with in-gym operations has taught me how to stay organised and ensure both digital systems and in-person processes run smoothly.
Instructor
Junior Engieers
Brisbane + Sunshine Coast, QLD
09.2022 - 04.2025
- Advanced from assistant instructor to full instructor, responsible for writing reports and planning/teaching lessons for primary school-aged children, resulting in consistently positive feedback from students and parents.
- Simplified complex technical concepts to enhance understanding, demonstrating advanced problem-solving and quick thinking skills.
Cafe Server
Picnic on Martha
Brisbane, QLD
02.2023 - 11.2023
- Demonstrated commitment to customer satisfaction by processing and delivering orders efficiently.
- Addressed customer inquiries and special requests, achieving high satisfaction levels consistently. Provided thoughtful menu recommendations to enhance theoverall dining experience.
Education
Bachelor of Science - Information Technology
Queensland University of Technology
Brisbane, QLD11.2026
Bachelor Creative Industries - Interactive And Visual Communication Design
Queensland University of Technology
Brisbane, QLD11.2026
Skills
- Project management
- Digital content creation
- Customer service
- Technical communication
- Graphic design
- Web development
- HTML and XML
- UI and UX prototyping
- Design principles
Timeline
Social Media Coordinator and Club Assistant
Snap Fitness Manly West
01.2025 - Current
Cafe Server
Picnic on Martha
02.2023 - 11.2023
Instructor
Junior Engieers
09.2022 - 04.2025
Bachelor of Science - Information Technology
Queensland University of Technology
Bachelor Creative Industries - Interactive And Visual Communication Design
Queensland University of Technology