Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Kayla-Rose Fitzgerald. DOB 6/2/2009

Sunrise Beach,QLD

Summary

Experience in customer service and kitchen safety standards, demonstrated through dynamic roles at Zachery's Noosa and Sunshine Coast Professional Babysitting.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitperson

Zacherys Noosa
07.2023 - 01.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Market Stall Assistant

04.2020 - 04.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours including early mornings on weekends, and holiday shifts.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Babysitter

Sunshine Coast Professional Babysitting
01.2020 - 02.2021
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Played games, worked on puzzles, and read books to young children
  • Communicated positively with children and guardians
  • Organized and cleaned home after activities by picking up toys and straightening up play room
  • Prepared healthy, age-appropriate snacks and meals

Skills

  • Running meals
  • Basic Food Service
  • Customer Service and Rapport
  • Customer Assistance
  • Running beverages
  • Kitchen Safety Standards

Certification

Responsible Service of alcohol Certificate


Basic Bar Operations Certificate


Safe Food Handling Certificate

Timeline

Waitperson

Zacherys Noosa
07.2023 - 01.2024

Market Stall Assistant

04.2020 - 04.2022

Babysitter

Sunshine Coast Professional Babysitting
01.2020 - 02.2021

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Kayla-Rose Fitzgerald. DOB 6/2/2009