KAYLA-ROSE JAMES
Atherton,QLD
Summary
Highly motivated employee with a strong work ethic, constantly seeking new challenges to develop skills. Adaptability and exceptional interpersonal skills enable effective unsupervised work and quick mastery of new tasks. Flexible and hardworking individual always ready to learn and contribute to team success.
Overview
6
6
years of professional experience
Work History
Sales Administration
Ray White Rural Atherton
05.2024 - Current
- Contributed to the overall growth of the organization by consistently seeking ways to improve sales administration processes and procedures.
- Continuously improved internal processes by suggesting and implementing changes that led to streamlined workflows and time savings for the sales administration team.
- Assisted in budget preparation and monitoring for the sales administration department, keeping expenses in line with organizational goals.
- Implemented process improvements to increase efficiency within the Sales Administration department, resulting in time savings and cost reduction.
- Generated high-quality leads for the sales team by creating compelling email marketing campaigns.
- Collaborated with sales team to close deals, leveraging my technical expertise to address client concerns and requirements.
- Maintained detailed records of all sales activities using CRM software to track progress towards goals.
Child Care Educator
Symphony Early Learning
12.2023 - 03.2024
- Assisted children with developing their physical, emotional, and social skills through play-based activities.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
- Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.
- Continuously updated knowledge on best practices through professional development workshops and training sessions for consistent improvement in teaching methodologies.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Provided individualized instruction and support to meet personal needs of each child.
- Promoted positive reinforcement techniques, fostering a nurturing learning environment for all children.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Prepared children for a seamless transition to the next level of education by focusing on key foundational skills in literacy, numeracy, and social-emotional development.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
KFC
Collins Food
01.2023 - 01.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
- Managed cash transactions accurately while adhering to company policies regarding safe cash handling procedures.
- Resolved customer complaints professionally, maintaining a positive brand image for the restaurant.
- Reduced wait times for customers with prompt order preparation and delivery.
- Demonstrated versatility by cross-training in various positions such as cashier, cook, and drive-thru attendant.
- Assisted new employees with on-the-job training to ensure smooth integration into the workplace environment.
- Provided constructive feedback to peers regarding job performance improvements for overall team success.
- Minimized food waste through proper storage practices, regular temperature monitoring, and rotation of perishable items.
- Facilitated seamless shift transitions by properly updating incoming staff on ongoing tasks or pertinent issues that arose during previous shifts.
- Streamlined kitchen operations with proper organization of ingredients, utensils, and equipment.
Aged Care Worker
Carinya
01.2023 - 11.2023
- Provided companionship and emotional support to elderly clients.
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
- Utilized strong problem-solving skills to address challenging situations with empathy and professionalism.
- Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
- Promoted social interaction for isolated seniors through engaging group activities.
- Received consistent positive feedback from residents and their families due to exceptional care delivery.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Remained alert to problems or health issues of clients and competently responded.
- Contributed to a positive team culture by fostering open communication and collaboration among colleagues.
- Administered medications according to doctor''s orders, maintaining accurate records for safety purposes.
- Continually updated knowledge in aged care practices by attending professional development courses regularly.
Child Care Educator
G8 Education
11.2021 - 09.2022
- Assisted children with developing their physical, emotional, and social skills through play-based activities.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Communicated with parents and other staff about student progress.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Communicated with children's guardians about daily activities, behaviors and related issues.
- Applied play-based strategies to provide diverse approaches to learning.
- Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
- Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
Disability Support Worker
Independence world
02.2019 - 07.2020
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
Education
High School Diploma - Early Childhood EducationAnimal Studies
Atherton State High School
Atherton, QLD11.2021
Skills
- Creative Learning Strategies
- Positive Reinforcement
- Early Childhood Education
- Social Skills Development
- Special Needs Care
- Order Management
- Customer Service
- Safe Food Handling
- Beverage Preparation
- Payment Processing
- Health Codes Compliance
- Mobility Assistance
- HIPAA Compliance
- Behavior Redirection
- Records Management
- Inventory Tracking
References
- G8 Education, atherton@greatbeginnings.com.au
- Independence World, director@independenceworld.com.au
- KFC Atherton, 7845@collinsfoods.com
Timeline
Sales Administration
Ray White Rural Atherton
05.2024 - Current
Child Care Educator
Symphony Early Learning
12.2023 - 03.2024
KFC
Collins Food
01.2023 - 01.2024
Aged Care Worker
Carinya
01.2023 - 11.2023
Child Care Educator
G8 Education
11.2021 - 09.2022
Disability Support Worker
Independence world
02.2019 - 07.2020
High School Diploma - Early Childhood EducationAnimal Studies
Atherton State High School