Kayla Shanahan

• Assisted teachers in implementing lesson plans and classroom activities.
• Supported students with individual learning needs and adapted instructional methods.
• Maintained classroom organization and prepared materials for daily lessons.
• Facilitated communication between staff, students, and parents to enhance learning outcomes.

• Kept track of time spent on each task completed during shift hours.
• Interacted pleasantly with clients and guests when performing daily duties.
• Reported any damages or repairs needed within the home immediately upon discovery.
• Followed specific instructions provided by employers regarding their desired level of cleanliness.

• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
• Restocked shelves when needed in order to maintain adequate inventory levels.
• Provided excellent customer service by greeting customers in a friendly manner and answering questions about products and services offered at the deli counter.

• Collaborated with kitchen staff to synchronize food and beverage service for events.
• Maintained cleanliness and organization of bar area, complying with health regulations.
• Served high customer volumes during special events, nights, and weekends.

I managed a team of 12 employees, where I had to train new staff members delegate jobs to employees and do weekly roasters. I order and count the stock weekly to ensure our stock meets our sales, and put stock on the shelves. I had to take and work on customer and staff complains to ensure the best sales and customer satisfaction.