Kayla Taito
Berrinba,QLD
Summary
Reliable and motivated individual seeking stable employment to prove value as a valuable team member. Quick learner who easily gets along with a diverse range of people and is open to acquiring necessary skills and qualifications. Excellent multitasking abilities, willing to go the extra mile for the right opportunity. Proven track record in delivering outstanding customer service in fast-paced bar settings. Known for reliability, adaptability, and commitment to enhancing guest experiences through effective teamwork and attention to detail. Adept in mixology, inventory management, and maintaining a welcoming atmosphere, ensuring smooth operations and satisfied customers. Appreciate your consideration of this application.
Overview
4
4
years of professional experience
Work History
Bar Attendant
Natalie
07.2024 - Current
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Learned how to make wide variety of mixed drinks.
- Notified management of guest complaints for quick, effective resolution.
- Delivered food to customers at bar and tables.
- Improved customer satisfaction by addressing any issues or concerns professionally and efficiently.
Bistro Attendant
Natalie
07.2024 - Current
- Trained new bistro attendants on company policies, procedures, and best practices for exceptional service.
- Resolved customer complaints professionally, maintaining a positive reputation for the establishment.
- Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery to guests.
- Adhered to strict health department guidelines for food handling and sanitation procedures in all work areas.
- Handled cash transactions accurately, balancing daily sales reports at the end of each shift.
- Processed sales transactions using POS system.
- Delivered food to guest tables with timeliness and efficiency.
- Consistently received positive feedback from guests regarding exceptional service quality.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Cleaned and maintained dining area and condiment stations.
- Greeted customers with smile and provided helpful suggestions.
Customer Service
Spar
01.2022 - 12.2022
- Company Overview: Spar is a retail store that offers a variety of products and services
- Welcomed customers to the store and processed purchases via cash and EFTPOS
- Assisted customers with product queries as needed
- Stocking of shelves and maintaining of product presentation to increase sales
- Regular cleaning duties to ensure hygiene and cleanliness
- Stocktake duties ensuring accuracy maintained
- All other duties as requested by the manager in a timely manner
- Daily adherence to al OH&S policies and procedures to ensure safety
- Spar is a retail store that offers a variety of products and services
Customer Service
Tribe of Judah
01.2021 - 12.2021
- Company Overview: Tribe of Judah is a retail store that provides various products and services
- Welcomed customers to the store and processed purchases via cash and EFTPOS
- Assisted customers with product queries as needed
- Stocking of shelves and maintaining of product presentation to increase sales
- Regular cleaning duties to ensure hygiene and cleanliness
- Stocktake duties ensuring accuracy maintained
- All other duties as requested by the manager in a timely manner
- Daily adherence to al OH&S policies and procedures to ensure safety
- Tribe of Judah is a retail store that provides various products and services
Education
RSA & RSG Certificate -
ITS
QLD01.2023
Skills
- Cash handling
- EFTPOS experience
- Customer service
- Team communication
- Fast-paced environment
- Relationship building
- Problem solving
- Safe work practices
- Multi-tasking
- Time management
- Integrity
- Ethics
- Focus
- OH&S knowledge
- Adaptability
- Rapport development
- Autonomous work
- Conflict management
- Initiative
- Computer programs proficiency
- Communication skills
- Interpersonal skills
- Presentation skills
- Alcohol awareness
- Bar equipment operation
- Cleanliness and hygiene
- Drink garnish preparation
- Payment processing
Professional References
Manger Natalie scott - 0431612077
Eagleby tavern
Timeline
Bar Attendant
Natalie
07.2024 - Current
Bistro Attendant
Natalie
07.2024 - Current
Customer Service
Spar
01.2022 - 12.2022
Customer Service
Tribe of Judah
01.2021 - 12.2021
RSA & RSG Certificate -
ITS
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