Kayla Thomas
Cowra,NSW
Summary
To seek and maintain a full-time position within your business that will utilize my interpersonal skills, time management and problem-solving skills. I am a positive person with a can-do attitude and a strong work ethic, currently employed at Dilligence Cleaning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Contract Cleaner
Dilligence Cleaning
Cowra, NSW
01.2024 - Current
- Ensuring that all safety protocols are followed while performing duties.
- Sanitized frequented areas and equipment using approved supplies.
- Followed company uniform, performance and security policies with every job.
- Completed routine maintenance checks, notifying management of needed repairs.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Delivery Driver
131 Pizza Cowra
Cowra, NSW
01.2021 - 06.2024
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Ensured accurate completion of all paperwork associated with deliveries.
- Loaded, secured, and unloaded orders in a safe and timely manner.
- Resolved customer complaints in a professional manner while maintaining positive relationships.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Neighbourhood Centre
Cowra
01.2018 - 01.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
Year 12 HSC -
Wagga Wagga High School
Wagga Wagga, NSW12-2012
Skills
- Office Management
- Verbal, written and over the phone communication
- Organisation skills
- Health and safety compliance
- Exceptional time management
- Interior and exterior cleaning
- Quality Assurance
- Punctual and Reliable
- Customer Service
- Call handling
Certification
- Individual Personal Support Certificate III
- Barista Course
Timeline
Contract Cleaner
Dilligence Cleaning
01.2024 - Current
Delivery Driver
131 Pizza Cowra
01.2021 - 06.2024
Neighbourhood Centre
Cowra
01.2018 - 01.2019
Year 12 HSC -
Wagga Wagga High School
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