Kayla Barton
Melville
Summary
Personable and dependable with a friendly approach and excellent communication skills. Possesses foundational understanding of customer service and sales processes, with strong organizational and management abilities. Committed to creating a positive workplace environment and enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Retail Shop Assistant
Good Sammy
04.2023 - Current
- Completes daily tasks accurately and on-time to support shop needs.
- Maintains a clean and organized shop floor, optimizing space for ease of customer navigation.
- Sweeps and mops floor, wipes windows and fixtures after closing to support cleanliness and maintain organized store.
- Provides excellent customer service, promptly addressing inquiries and resolving issues.
- Assists customers in locating items, ensuring a positive shopping experience.
- Organizes merchandise displays for maximum appeal, drawing attention to featured products or promotions.
- Assists customers with prompt and polite support in-person and via telephone.
- Develops strong rapport with customers and created positive impression of business.
Grocery Team Member
Woolworths
04.2023 - Current
- Collaborates with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provides exceptional customer service, answering questions and helping customers locate items.
- Retrieves items for customers and verified prices.
- Keeps cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Handles customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
- Cleans and maintains store aisles and merchandise displays to provide customers with positive experience.
Education
High School Diploma -
Melville Senior High School
Perth, WA11-2022
Skills
- Experience in store maintenance, including shelf stocking, price tagging, and maintaining product displays to enhance customer experience
- Strong organisational and time management skills
- Consistently maintains cleanliness and hygiene in workplace environment
- Ability to work efficiently in team environment, collaborating with colleagues
- Excellent communication and customer service skills, handling customer inquiries and resolving issues in a timely manner
Timeline
Retail Shop Assistant
Good Sammy
04.2023 - Current
Grocery Team Member
Woolworths
04.2023 - Current
High School Diploma -
Melville Senior High School
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