Kaylah Marshall

I Provided excellent customer service in a fast-paced environment, ensuring every customer had a positive experience. As a barista, I prepared a variety of high-quality coffee beverages, always ensuring consistency and excellent taste. I operated kitchen equipment and prepared food to meet McDonald's standards for quality and cleanliness.

I maintained a clean and organized workspace, followed all health and safety protocols, and managed my barista station efficiently. Additionally, I trained new team members, helping them learn both food prep and beverage service. I was also responsible for handling cash transactions and resolving customer inquiries, always with professionalism and accuracy.

Whilst In 2021 I was awarded order taker of the year out of the whole store.

I currently work at Bunnings as a team member, helping customers find the right products, giving advice on tools, hardware, gardening, and DIY, and keeping the store stocked and tidy. I’m confident on the register, processing sales, and handling returns, and I work well in a team environment.

I’ve also worked in the back dock, unloading deliveries, checking off stock, and preparing products for the shop floor. I hold a forklift licence and can safely operate machinery to move pallets and heavy items. I’m used to lifting and moving stock, setting up displays, and keeping aisles organised.

I worked at a go-kart centre as a register operator, welcoming customers, taking bookings, and processing payments. I handled both cash and EFTPOS transactions, issued tickets, and made sure customers had all the information they needed before racing. I answered questions about pricing, race times, and safety rules, and kept the front counter area tidy and organised. I worked well under pressure during busy periods, managing queues efficiently and keeping a friendly, professional attitude with guests of all ages. I also communicated with the track staff to make sure races ran on time and customers had a smooth experience from check-in to the finish line.