Kayle Salvador
Townsville,QLD
Summary
Dynamic crew member experienced in delivering top-notch customer service in fast-paced environments. Proven ability to collaborate effectively with team members, manage multiple tasks, and uphold safety standards, contributing to a positive dining experience and operational efficiency.
Organized and efficient crew member known for exceptional multitasking abilities and commitment to food safety. Successfully trained new team members and fostered a positive work environment, enhancing overall team performance and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Townsville, QLD
01.2024 - Current
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment efficiently, ensuring food safety standards compliance.
- Trained new crew members on operational procedures and customer service excellence.
- Maintained cleanliness and organization of dining area and kitchen facilities.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to streamline order processing during peak hours.
- Assisted with inventory management, minimizing waste through effective stock rotation.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Crew Member
Cravable Hospitality Group
Townsville, QLD
09.2023 - 11.2023
- Resolved customer complaints effectively, enhancing overall satisfaction levels.
- Implemented best practices for food preparation, improving efficiency and quality control.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Fostered positive team environment by assisting coworkers during rush periods.
Crew Member
McDonald's
Dalby, QLD
10.2022 - 06.2023
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with products to answer questions and make suggestions.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
Education
Kirwan State Highschool
Townsville, QLD11-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Safety awareness
- Basic math
- Leadership qualities
- Drive-thru operations
- Food preparation
- Store opening and closing
- Crew leadership
- Safety
- Valid Driver's license
- Food running
- Willingness to learn
- Workplace safety
- Line efficiency
- Sanitizing
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
English
Native or Bilingual
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Drone Piloting
- Video Gaming
- Music
- Food Tourism
- Auto Repair/Restoration
Timeline
Crew Member
McDonald's
01.2024 - Current
Crew Member
Cravable Hospitality Group
09.2023 - 11.2023
Crew Member
McDonald's
10.2022 - 06.2023
Kirwan State Highschool