Summary
Overview
Work History
Education
Timeline
Generic

Kaylea Maree Vines

Condon,Australia

Summary

Results-driven professional focused on exceptional customer service and team collaboration. Expertise in front desk operations enhances office efficiency through strong organizational and communication skills. Proficient in scheduling and managing correspondence, ensuring seamless service delivery. Committed to fostering a positive atmosphere that promotes client satisfaction.

Overview

14
14
years of professional experience

Work History

Reception Administrator

1300SMILES Dentists
05.2019 - Current
  • Enhanced practice quality and effectiveness by leveraging extensive knowledge and hands-on experience.
  • Facilitated stock management through ordering, distribution, sterilization, and efficient packaging processes.
  • Delivered chairside assistance to optimize dental procedures and ensure patient comfort.
  • Assumed responsibility for scheduling and payroll during practice manager's absence, ensuring continuity of operations.
  • Cultivated strong professional relationships with dentists and staff while adhering to managerial protocols.
  • Supported colleagues in daily tasks, fostering a collaborative and enjoyable work environment.
  • Managed patient inquiries and appointments to streamline office operations.

Dental Assistant

TOTALLY SMILES DENTAL
09.2018 - 03.2019
  • Facilitated exact information relay from dentist to patient records.
  • Assisted three dentists with chairside procedures.
  • Directed sterilization procedures and clinical responsibilities.

Administrative Executive

TARDISS, Disability Support Services
02.2017 - 09.2018
  • Managed administrative functions across two office locations, ensuring seamless operations.
  • Collaborated with general manager and corporate services team to enhance service delivery.
  • Supported participants and staff through improved administrative processes and communication.
  • Facilitated efficient scheduling and coordination of meetings for executive leadership.

Client Advocate

ATTUNE Hearing
08.2015 - 11.2016
  • Managed reception tasks, including hearing aid maintenance and marketing activities.
  • Ensured optimal outcomes by delivering high-quality services to clients with vision and hearing challenges.

Medical Receptionist

Alive & Kicking Medical Practices
03.2013 - 08.2015
  • Delivered casual support across four distinct medical practices on the Sunshine Coast.
  • Accepted manager's invitation to join Alive & Kicking after relocation from Bli Bli Clinic.

Coordinated efforts with principal doctor to support effective clinic establishment.

Medical/Dental Receptionist

BLI BLI MEDICAL & DENTAL CLINIC
02.2012 - 02.2014
  • Managed diverse front desk tasks in medical and dental settings.
  • Ensured compliance and accuracy in Medicare claims processing.
  • Safeguarded sensitive patient information consistently.

Education

Certificate III - Allied Health Assistance

TAFE QLD
QLD
12.2011

Timeline

Reception Administrator

1300SMILES Dentists
05.2019 - Current

Dental Assistant

TOTALLY SMILES DENTAL
09.2018 - 03.2019

Administrative Executive

TARDISS, Disability Support Services
02.2017 - 09.2018

Client Advocate

ATTUNE Hearing
08.2015 - 11.2016

Medical Receptionist

Alive & Kicking Medical Practices
03.2013 - 08.2015

Medical/Dental Receptionist

BLI BLI MEDICAL & DENTAL CLINIC
02.2012 - 02.2014

Certificate III - Allied Health Assistance

TAFE QLD
Kaylea Maree Vines