Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Ayres

Kaylee Ayres

Belmont,NSW

Summary

Motivated who demonstrates strong work ethic and creative ability. Will leverage proven experience and abilities as a competent employee to contribute to company goals and needs. Reliable, Trustworthy and Competent.

Overview

2
2
years of professional experience

Work History

Administration/Receptionist

Ezystep Conveyancing
10.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Event Coordinator/ All Rounder

Chipmunks Playland & Cafe
05.2023 - Current
  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Performed event coordination for larger parties and gatherings.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Made hot beverages such as coffees and hot chocolates.

Fast Food Crew Member

McDonald's Restaurant
06.2022 - 04.2023
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Assisted other team members to achieve goals.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

Waitress

Mai Thai
09.2022 - 12.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.

Hair Salon Assistant

TLC Hair & Beauty
11.2021 - 07.2022
  • Answered telephone calls to provide information and schedule new appointments.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Answered phone calls and emails to schedule client appointments.

Education

Year 10 Certificate -

Swansea High School
Caves Beach, NSW
12.2022

No Degree -

Belmont Primary School
Belmont, NSW
12.2018

Skills

  • Special Event Planning
  • Time Management
  • Catering Coordination
  • Team Building
  • Organised
  • Punctual
  • Intelligent
  • Prioritization
  • Persistent
  • Telephone etiquette

Timeline

Administration/Receptionist

Ezystep Conveyancing
10.2023 - Current

Event Coordinator/ All Rounder

Chipmunks Playland & Cafe
05.2023 - Current

Waitress

Mai Thai
09.2022 - 12.2022

Fast Food Crew Member

McDonald's Restaurant
06.2022 - 04.2023

Hair Salon Assistant

TLC Hair & Beauty
11.2021 - 07.2022

Year 10 Certificate -

Swansea High School

No Degree -

Belmont Primary School

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Kaylee Ayres