Kaylee Hu
Summary
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Consultant
New Oriental Education & Technology Group
01.2022 - 01.2023
- Follow up the progress of students' application and portfolio completion, as well as course scheduling services
- Developed and implemented individualized academic plans for students.
- Responsible for communicating with parents about the progress and learning of each student's portfolio, docking plans and dealing with customer complaints
- Followed up with existing customers to provide additional support and address concerns.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Met with students, parents and administrators to address and resolve students' behavioural and academic issues.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Intern
Nanfang Daily Newspaper Group Co., Ltd
09.2021 - 12.2021
- Participated in workshops and presentations related to projects to gain knowledge.
- Generated reports detailing findings and recommendations.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Intern
Government of Guangzhou
11.2020 - 02.2021
- Developed and implemented strategies to streamline office operations.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Organized preparation and production of both internal and public-facing documents and correspondence.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Helped with research assignments, presentation design and various administrative tasks.
- Ordered and distributed office supplies while adhering to fixed office budget.
Intern
Guotai Junan Securities Co.,Ltd
03.2020 - 08.2020
- Participated in conference calls and meetings and interacted with key leaders.
- Generated financial projections and forecasts for short- and long-term.
Department Head
CAMPUS ACTIVITIES
09.2019 - 09.2021
- Image Design Team of the Artistic Quality
- Development Centre for College Students
- Used visual communication to create and edit images for publications,advertisements and packaging during freshmen welcome parties, schoolanniversaries, art performance activities, etc
- Helped organise on-campus social activities
- Carried out administrative tasks and organised regular training and
- Weekly meetings
Cashier
Burwood Supermarket
01.2019 - 06.2020
- Used POS system to enter orders, process payments and issue receipts.
- Tallied cash drawer at beginning and end of each work shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register to record transactions accurately and efficiently.
Sales Assistant
KIANNY STUDIO
03.2018 - 11.2018
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Gained extensive knowledge of latest fashion trends and styles to provide customers with up-to-date advice.
- Engaged in friendly conversation with customer to better uncover individual needs.
Waitress
Red River RSL Club Restaurant
08.2016 - 09.2017
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
Education
MBA - Business Management
University of Sydney
07.2022
BBA - Accounting And Business Management
University of Technology Sydney
Sydney, NSW09.2021
Beverly Hills Girls High School
Sydney, NSW08.2018
Skills
- Good command of 3D Max, Photoshop, and mircrosoft
- Consultative Selling Techniques
- InDesign, and MS Office
- Strategic Negotiations
- Serve Customers
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Professional Working
Timeline
Consultant
New Oriental Education & Technology Group
01.2022 - 01.2023
Intern
Nanfang Daily Newspaper Group Co., Ltd
09.2021 - 12.2021
Intern
Government of Guangzhou
11.2020 - 02.2021
Intern
Guotai Junan Securities Co.,Ltd
03.2020 - 08.2020
Department Head
CAMPUS ACTIVITIES
09.2019 - 09.2021
Cashier
Burwood Supermarket
01.2019 - 06.2020
Sales Assistant
KIANNY STUDIO
03.2018 - 11.2018
Waitress
Red River RSL Club Restaurant
08.2016 - 09.2017
MBA - Business Management
University of Sydney
BBA - Accounting And Business Management
University of Technology Sydney
Beverly Hills Girls High School
Similar Profiles
Yunfei BianYunfei Bian
IELTS Coach at New Oriental Education & Technology Group, Guangzhou New Oriental SchoolIELTS Coach at New Oriental Education & Technology Group, Guangzhou New Oriental School
Yiying CuiYiying Cui
English Teaching Assistant at New Oriental Education & Technology Group Inc.English Teaching Assistant at New Oriental Education & Technology Group Inc.
Harry Zhenyu WangHarry Zhenyu Wang
Teaching Assistant at New Oriental Education & Technology GroupTeaching Assistant at New Oriental Education & Technology Group
Ziqiao PengZiqiao Peng
Intern at New Oriental Education & Technology GroupIntern at New Oriental Education & Technology Group
Prathamesh GosaviPrathamesh Gosavi
Consultant at Mu Sigma Inc.Consultant at Mu Sigma Inc.