Kaylee Tetley
Lethbridge Park,NSW
Summary
I am a Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Extremely motivated to see what opportunities this environment will bring.
Overview
7
7
years of professional experience
Work History
Barista/Front of House
Grill St
Ropes Crossing , Nsw
03.2024 - 03.2025
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ground beans for espresso shots according to individual customer specifications.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Prepared and served hot or cold beverages.
Front of House Staff Member
Jamica Blue
Brisbane City, Qld
10.2024 - 11.2024
- Prepared drinks for customers according to recipes or special orders.
- Performed opening and closing duties such as setting up tables, restocking utensils and condiments.
- Greeted guests upon arrival, provided menus and answered questions regarding menu items.
- Processed customer payments accurately and efficiently.
- Provided exceptional customer service to ensure satisfaction.
- Answered phone calls from customers inquiring about take-out orders or reservations.
- Replenished condiments and other dining supplies as needed throughout shift.
- Maintained cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
- Handled cash register transactions for both dine-in and take-out orders.
Café All Rounder
Anchorage bakery & café
Scarborough, Qld
05.2023 - 02.2024
- Welcomed and attended to the needs of the customers including taking orders and serving
- Operated the cash register and provided receipts and change to customers
- • Monitored the bakery inventory and added items to the display case as needed e.g cakes, pastries
- • Perform bakery work, for example food rotation and preparation.
- Clean and maintain bakery areas such as displays and cash counters dining area
- Opened bakery promptly at 5:00am for operations as well as closing
- Slicing bread and bagging roles as per customers request.
- • Pos systems and cash register
- Short order cooking breakfast, lunch menu
- Making coffees, cappuccino, latte, flat white, mocha, chai latte, dirty chai etc
- Iced coffees and milkshakes
- Cream filled apple turnovers and jam & cream donuts
Fuel Station Attendant
Injune Roadhouse -Shell
Injune , Qld
11.2020 - 05.2023
- Operated cash register to process payments and issue receipts.
- Assisted in training new employees on proper operating procedures.
- Processed credit card transactions accurately and securely.
- Stocked coolers with beverages, snacks, cigarettes and other items.
- Answered phone calls from vendors or suppliers when necessary.
- Maintained cleanliness of station by sweeping floors, wiping counters and restocking shelves.
- Verified customer identification for age-restricted products.
- Adhered to company policies regarding cash handling procedures.
- Cleaned gas pumps, windows and doors to maintain a neat appearance.
- Prepared hot and cold coffee drinks according to customer specifications.
- Assisted in preparing food items such as sandwiches, wraps and rolls for customers.
- Prepared and cooked food items such as sandwiches, salads, hamburgers, french fries, fried chicken, and other menu items according to established recipes.
- Checked temperatures of freezers, grills and fryers to ensure safe operation.
- Stocked refrigerators with meats, cheeses and condiments for use in preparing short order meals.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Kitchen Hand
Injune Hotel
Injune , Qld
03.2019 - 02.2020
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Restocked condiments on tables throughout restaurant dining room.
- Served food during catered events or banquets as requested by supervisors or
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Maintained a neat work station throughout shift hours.
- Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
Customer Service Cashier
KFC
Roma , Qld
09.2017 - 01.2018
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training with KFC.
- Packing and taking food orders
- Managed household errands and other essential duties
Education
High School Diploma -
Cairns School of Distance Education
Cairns Qld12-2020
Skills
- Customer service
- Team collaboration
- Cleaning procedures
- Point of sale operation
- Friendly and outgoing
- Sandwich preparation
- Attention to detail
- Food running
- Beverage preparation
- Cleanliness
- Multitask and work independently
- Loyal and trustworthy
- Kind, friendly attitude
Timeline
Front of House Staff Member
Jamica Blue
10.2024 - 11.2024
Barista/Front of House
Grill St
03.2024 - 03.2025
Café All Rounder
Anchorage bakery & café
05.2023 - 02.2024
Fuel Station Attendant
Injune Roadhouse -Shell
11.2020 - 05.2023
Kitchen Hand
Injune Hotel
03.2019 - 02.2020
Customer Service Cashier
KFC
09.2017 - 01.2018
High School Diploma -
Cairns School of Distance Education
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