Kaylee Wooldridge
1435 Brolgan Rd Nelungaloo ,NSW
Summary
Hello i am Kaylee i am 22 and i am seeking for a reliable full-time job and this role seems like the perfect foundation to build upon. I am a hard worker who works well independently or part of a team, I am also a strong team leader who has gained a lot of expertise from my roles as a assistant manager and shift supervisor at the KFC franchise such skills i have developed from these roles are strong sales, customer service, money handling, teamwork and leadership abilities. I am focused on maximizing team efficiency and daily success by setting up effective workflows. I manages and monitors associates to quickly spot and correct any concerns. I seek out opportunities to improve operations and increase efficiency of the workplace.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
KFC
05.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
Assistant Manager
KFC
11.2022 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
Assistant Ticketing Manager
IGA Supermarket
07.2020 - 07.2021
- Reconciliation of ticket batch and cash, credit card and EFTPOS takings, including responsible cash handling.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Year 10 ROSA -
Evans High School
Blacktown, NSWSkills
- Can work as part of a team or independently
- Fast learner
- Organisational skills
- Ability to work in a fast paced environment
- Excellent customer service skills
- Negotiation skills
- Clear communication
- Money handling skills
- Positive attitude
- Infectious personality
- Continuous Development
hobbies
Some of my hobbies include.
- drawing
- journaling
- baking
- photography
Timeline
Shift Supervisor
KFC
05.2023 - Current
Assistant Manager
KFC
11.2022 - 05.2023
Assistant Ticketing Manager
IGA Supermarket
07.2020 - 07.2021
Year 10 ROSA -
Evans High School
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