Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayleen Haworth

Singleton,NSW

Summary

Self-motivated person who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.

Over 10 years experience in the cleaning industry starting from a cleaner and working my way into a leading hand role.

Meticulous attention to detail and customer satisfaction.

I have cleaned shopping centres, houses, banks and Mine sites.

Overview

7
7
years of professional experience

Work History

Front Office Supervisor

The Spa Specialist
11.2022 - Current
  • Dispersed petty cash to employees and collected and managed receipts.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Monitored front areas so that questions could be promptly addressed.
  • Completed weekly payroll for 7 employees.
  • Interceded between employees during arguments and diffused tense situations.

Cleaner

Osland
07.2020 - 11.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

Cleaner Supervisor

Strikeforce
02.2017 - 07.2020
  • Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
  • Ensured consistent high-quality service by conducting regular inspections of completed work areas.
  • Provided clear expectations for staff behavior and performance standards while maintaining open lines of communication regarding any concerns or suggestions they had about improving their work environment.
  • Maintained a safe working environment for staff members by enforcing strict adherence to safety guidelines and protocols.
  • Continuously updated knowledge of industry standards, regulations, and best practices through participation in professional development courses and conferences.
  • Optimized inventory management, reducing waste and lowering supply costs without compromising quality or efficiency.



Education

No Degree - First Aid Certificate

Safeguard Training And Services
East Maitland
12.2022

Skills

  • Issue handling
  • Shift Scheduling
  • Staff Management
  • Suggestive Selling
  • Multitasking proficiency
  • Decision-making capabilities
  • Oral and writing communication
  • Data Entry
  • Scheduling and calendar management
  • Complaint Handling
  • Skilled in Connect Team and Myob
  • Administrative tasks
  • Listening Skills

Timeline

Front Office Supervisor

The Spa Specialist
11.2022 - Current

Cleaner

Osland
07.2020 - 11.2022

Cleaner Supervisor

Strikeforce
02.2017 - 07.2020

No Degree - First Aid Certificate

Safeguard Training And Services

Similar Profiles

CREATE PROFILE
Kayleen Haworth