Kayleigh Christie
Summary
Knowledgeable professional with experience in retail industry and proven track record of exceeding sales targets and driving efficiency through innovative solutions. Offers excellent communication and organizational skills, with talents for negotiating and building relationships with vendors.
I am very punctual and always like to try and experience new things and experiences. I pride myself on being a motivated worker and always commit to any responsibilities I have.
Overview
8
8
years of professional experience
Work History
Traffic Controller FIFO
Pilbara Traffic Management
06.2022 - 01.2024
- Improved traffic flow by efficiently coordinating and directing vehicular movements at assigned intersections.
- Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to signal timings.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Reduced accident rates at critical locations with the implementation of effective traffic control strategies.
Community Support Officer
Medibank
03.2021 - 04.2022
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Boosted customer retention by promptly handling complaints and providing appropriate solutions.
- Expedited service times with effective triage of incoming calls, directing patients to the correct department or resource.
- Maintained accurate records of customer interactions, ensuring proper documentation within the company''s database.
Visual Merchandiser
Cotton On Body
07.2020 - 12.2020
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
Customer service operator
Competitive Pest Services Sydney
10.2019 - 06.2020
- Took high inbound and outbound calls
- Used safesforce, podium and skedulo software
- Daily administration and data entry tasks
- Trained newer employees
- Booked and scheduled appointments.
Visual merchandising assistant
MANGO
09.2018 - 01.2019
- Responsible for the store image and ensuring it is attractive and commercial
- Communicated with the team about new products, merchandising changes, and made suggestions regarding out-of-stock garments
- Adapted and reacted to sales results by finding solutions to make the store more commercial
- Aware of the customer profile, product potential, and commercial strategies of competitors.
- Enhanced store sales by creating visually appealing merchandise displays and window installations.
- Developed eye-catching in-store promotions for seasonal products, driving customer engagement and increasing revenue.
Merchandising supervisor
Victoria's Secret
02.2018 - 09.2018
- Ran night shifts and worked busy shifts while running my Merchandising team throughout the sale
- Advanced skills in visual merchandising, used the brand guide while setting the store and kept up to date with seasonal trends.
- Streamlined inventory management processes for improved product availability and reduced stockouts.
- Went to stock outs of new store openings in the country and led the brand-new associate and supervisors, teaching groups of up to 30.
- Enhanced merchandising strategies by conducting comprehensive market research and competitor analysis.
Sales and support generalist
Victoria's Secret
10.2015 - 02.2018
- Started in the company as a sales and support generalist
- Highly trained in selling to know and understand the customer and provide the best service and help build a bigger sale
- Able to meet and track high sales targets
- Trained in visual merchandising by shadowing the merchandising supervisor and managers.
Education
BA Fashion hons degree -
Leeds Beckett University
01.2018
Skills
- Proficient skills in IT including Microsoft (word, excel, PowerPoint),
- Adobe programs (Photoshop, in-design, Illustrator)
- Ability to work under pressure
- Leadership
- Teamwork
- Window Displays
- Fashion Industry Knowledge
- Customer Relationship Management (CRM)
- Retail Knowledge
Timeline
Traffic Controller FIFO
Pilbara Traffic Management
06.2022 - 01.2024
Community Support Officer
Medibank
03.2021 - 04.2022
Visual Merchandiser
Cotton On Body
07.2020 - 12.2020
Customer service operator
Competitive Pest Services Sydney
10.2019 - 06.2020
Visual merchandising assistant
MANGO
09.2018 - 01.2019
Merchandising supervisor
Victoria's Secret
02.2018 - 09.2018
Sales and support generalist
Victoria's Secret
10.2015 - 02.2018
BA Fashion hons degree -
Leeds Beckett University
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