KAYLEIGH ELLIOTT
HILLSIDE,VIC
Summary
Proven leader and effective Border Clearance Officer at Melbourne Airport, adept in decision-making and collaboration. Excelled in adapting to changing priorities, improving security measures, and boosting team productivity. Demonstrated exceptional teamwork and time management abilities. Achieved significant results in stakeholder and team communication, with a results-driven approach emphasizing strategic execution and ethical professionalism.
Overview
9
9
years of professional experience
Work History
Border Clearance Officer - Melbounre Aiport
Home Affairs
02.2023 - Current
- Demonstrated positive work ethics and values by consistently performing individual tasks and collaborating effectively with colleagues.
- Held responsibility and accountability for decision-making and actions in safeguarding the Australian community.
- Developed and maintained strong partnerships with colleagues and stakeholders from various departments.
- Demonstrated professionalism by adhering to ethical practices, maintaining confidentiality, and exercising discretion in various work environments.
- Complied with all applicable policies, procedures and legislation while performing operational tasks.
- Enhanced security measures by conducting thorough background investigations and assessments.
Border Force Officer Recruit Training
Home Affairs
02.2022 - 02.2023
- Completed all assigned tasks within designated time frames.
- Undertook procedural, clerical, administrative support and operational tasks.
- Maintained strict adherence to industry regulations, minimizing risk exposure.
- Contributed ideas to the development of work area goals and objectives
- Implemented proactive measures to mitigate potential risks impacting daily operations.
- Demonstrated strong teamwork skills by effectively collaborating with colleagues and prioritizing tasks to meet tight deadlines.
Manager
McDonald's
12.2015 - 02.2022
- Enhanced customer satisfaction through prompt dispute resolution, open communication channels, and high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Enhanced team productivity through the implementation of agile methodologies resulting in more efficient project completion.
Education
Victorian Certificate of Education
Keilor Downs College
Keilor Downs, VIC12.2017
Skills
- Teamwork orientation
- Stakeholder engagement
- Learning agility
- Time Management Capabilities
- Decision-Making Competence
- Record Keeping and Reporting
Courses/Qualifications
- Second Immigration Clearance Course
- Operational Safety Training
- s219 Personal Search
- Sworn officer
- First Aid Certificate
- Fire Training Certificate
- Shift Manager Excellence Course
- Certificate III in Retail
Referees
George Hatzikosmidis
APS 6 – Supervisor Border Clearance Melbourne Airport
Phone: xxxxxxxxxx
Email: George.hatzikosmidis@abf.gov.au
Jo Dobson
APS 5 – Border Clearance Melbourne Airport
Phone: xxxxxxxxxx
Email: Jo.dobson@abf.gov.au
Timeline
Border Clearance Officer - Melbounre Aiport
Home Affairs
02.2023 - Current
Border Force Officer Recruit Training
Home Affairs
02.2022 - 02.2023
Manager
McDonald's
12.2015 - 02.2022
Victorian Certificate of Education
Keilor Downs College
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