Kayleigh Scanlon
Summary
Proven in roles at the Department of Social Protection and beyond, I excel in communication and problem-solving, enhancing team efficiency and customer satisfaction. My experience spans from traffic control to social care, demonstrating adaptability and emotional resilience.
Over the past couple of years, I have enjoyed traveling as well as working in jobs I never thought I would, but in respect I have enjoyed these jobs as it has excelled my social skills and adaptability.
I would love the opportunity to begin a career in Social Care and would be open to working in any field to gain experience, but I would have a passion to work with those who have a disability.
Overview
6
6
years of professional experience
Work History
Traffic Controller
SRT Solutions
04.2024 - 12.2024
- I completed my 6 months regional work for visa purposes. I ended up staying longer as the work was not consistent every week.
- We travelled to areas on Australia's south coast, such as Narooma, Tathra, Bega, Bombala, andMerimbula.
- We worked alongside a drilling company directing the flow of traffic.
- We were on site early every morning to set up a safe workspace for the construction to commence and amended it throughout the day as we saw fit.
Bartender
Southend
12.2023 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Fruit Packer
Masalki
05.2023 - 08.2023
- I completed 3 months regional work in an apple and pear farm to obtain my 2nd year visa.
- My day to day tasks were inspecting the fruit on a grader machine and grading each piece of fruit for quality control purposes and also packing the fruit in a timely manner.
- I assisted in maintaining a clean and safe work environment, adhering to safety guidelines and protocols.
- Demonstrated adaptability by quickly learning new packing techniques as required per seasonal changes or market demands.
Childcare Worker
Kerrie Mc Grath
01.2022 - 04.2023
- I worked alongside a childcare worker who owned her own business taking care of children between the ages 1-12.
- As my job in the Department was flexible I could help her at the weekends and if she needed days off.
- I maintained a safe and clean environment for the children by adhering to health and safety protocols.
- I established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
Executive Officer
Department of Social Protection
10.2020 - 04.2023
- My role in this job was to help people within the community of Ireland access payments/ grants such as Disability Allowance, Back to School Clothing and Footwear Allowance, alongside state pensions and the Covid-19 payments.
- My role was to interact with my team on a daily basis to ensure customer satisfaction for the Department.
- I had tasks such as dealing with customers through phone calls/ email or in person to provide information.
- I managed daily data entry and kept clerical information accurate and up to date.
- Data protection for each individual was highly implemented.
Social Care Worker
Sligo Centre for Independent Living
01.2020 - 04.2020
- As part of an unpaid work placement I worked in a centre that assisted those with a disability.
- Assisted clients in daily living activities, promoting independence and enhancing quality of life.
- We would call to people's houses on a routine schedule to ensure day-to-day tasks such as cleaning/cooking for an individual would be done - we would help this person with their day-to-day life rather than do their tasks for them.
- I evaluated program effectiveness through regular data collection methods, leading to improvements in service delivery models tailored specifically towards individual client needs.
Social Care Worker
Mowlam's Nursing Home
01.2019 - 04.2019
- As part of my University degree, I completed an unpaid work placement in a nursing home.
- My duties were to assist with the activity co-ordinator 3 times a week to implement new activities with the elderly people staying in this nursing home.
- We done activities such as baking, karaoke, book club and we often did trips away with those who wanted a day out.
- I also helped the care assistants with their duties for each resident (ensuring personal hygiene for each resident, assisting with hoists, feeding those who were unable etc.)
- Throughout the day I would go and talk to each resident to check in on them and I would often cut and/or paint their nails during quiet periods.
Education
Bachelor of Arts - (Hons) Social Care Practice
Atlantic Technological University
Sligo05-2020
Skills
- Communication Skills
- Teamwork and Collaboration
- Patience and Emotional Resilience
- Training and Development
- Problem Solving
I feel like in any employment I have undertaken, I have proven these skills to myself and I would be eager to develop these skills to a higher degree
Timeline
Traffic Controller
SRT Solutions
04.2024 - 12.2024
Bartender
Southend
12.2023 - 04.2024
Fruit Packer
Masalki
05.2023 - 08.2023
Childcare Worker
Kerrie Mc Grath
01.2022 - 04.2023
Executive Officer
Department of Social Protection
10.2020 - 04.2023
Social Care Worker
Sligo Centre for Independent Living
01.2020 - 04.2020
Social Care Worker
Mowlam's Nursing Home
01.2019 - 04.2019
Bachelor of Arts - (Hons) Social Care Practice
Atlantic Technological University
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