To support the older Australian’s to access essential client specific services that support client safety, and culture, in the Home, Community or approved Residential Care setting. Under direction of the Aged Care Act which is currently being revised.
Overview
45
45
years of professional experience
Work History
Aged Care Assessor/Delegate/Team Coordinator
Eyre and Far North Local Health Network SA Health
06.2020 - Current
Planning, coordinating and managing the clinical aspects of the service.
Providing professional leadership and acting as an advisor and mentor to staff within the team.
Ongoing review of professional work practices.
Ensuring timely collection of data for KPI's, Delegations, My Aged Care requirements and all reporting.
Coordinating and chairing regular team meetings ensuring staff undertake correct clinical practice, administration requirements and service delivery.
Coordinating team to meet client objectives including liaison and triage of referrals, allocation of workloads and ensuring contingency plans are identified and developed.
Support the team to ensure that processes are followed in accordance to the ACAP Guidelines.
Represent the team at senior clinical/management levels.
Support team in meeting KPI's
Maintain relationships with managers and other senior clinical and administrative staff to ensure service and resource demands are met and supporting the understanding of ACAT context, intent and purpose.
Undertake comprehensive assessment of clients to enable access to Home Care Package, Short Term Restorative Care Package, Transitional Care Package and Residential Care approvals.
Assess in line with the IAT and its guidelines.
Deliver assessment services according to their agreement with the Commonwealth.
As an ACAT Team Leader in My Aged Care, manage and assign, un-assign and reassign referrals or transfer referrals for assessment(s) and assign SPRs to the assessor. While accepting the referral, team leaders can change the priority of assessment referrals. Undertake the triage process to confirm: • eligibility for an assessment • the assessment pathway • assessment priority – including whether the client urgently requires aged care services.
Undertake triage ensuring that clients are receiving a prompt assessment when required.
Assess to the latest standards and criteria.
Completed all IAT Training to undertake Simple and Complex assessments as part of the Single Assessment System.
Conduct comprehensive assessments of the care recipient’s care needs and help them access the most suitable types of care and services, including approval for government-funded aged care.
Undertake Support Plan Reviews for clients to determine if further assessment is required or to place more service referrals to assist in them at home and in the community.
Undertake Delegation to ensure that assessments are within all guidelines and are appropriate for the clients needs.
Transitional Care Package Coordinator
Country Health Connect
01.2012 - 06.2020
Asked appropriate open-ended questions to discover individual needs and requirements.
Researched and located appropriate services for clients.
Provided extensive support to patients and helped with acclimation to new settings.
Collaborated with service members to provide effective transition planning.
Created and managed person centred care plans.
Managed staff to undertake supports to assist reablement.
Casual Registered Nurse
Tumby Bay Hospital
01.2010 - 01.2011
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Registered Nurse Care Manager
West Coast Homecare
01.2005 - 01.2012
Support clients to access services in the community to support them at home.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimise treatment planning and care delivery.
Identified and reported unsafe situations to maintain adherence to safety protocols.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Collaborated on evaluation of care plan outcomes, implementing or adjusting interventions accordingly.
Registered Nurse / Community Nurse
Lower Eyre Health Services
01.2005 - 12.2005
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Monitored patient reactions after administering medications and IV therapies.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Registered General Nurse
Lower Eyre Health Services
01.2003 - 01.2005
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Recorded details regarding therapies to keep patient charts updated.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Monitored patient reactions after administering medications and IV therapies.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Graduate Registered Nurse
Flinders Medical Centre
01.2002 - 01.2003
Administered medications and treatments as prescribed by physicians.
Completed, maintained and submitted accurate and relevant clinical notes regarding patient condition and treatment plan to facilitate continuity of care.
Conferred with RN to identify patient care needs and support and prepare patient admission, transfer or discharge.
Performed basic procedures and care activities to treat patient physical ailments and emotional needs and fostered collaborative relationship to identify causes, symptoms or explanations resulting in proper diagnosis and appropriate treatments.
Evaluated patient histories, complaints, and current symptoms.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Enrolled Nurse
Tumby Bay Hospital
01.1991 - 01.2002
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Performed routine wound care and dressing changes on schedule.
Conducted ongoing monitoring and evaluations of behaviours and conditions, and updated clinical supervisors with current information.
Monitored patient reactions after administering medications.
Evaluated patient histories, complaints, and current symptoms.
Educated family members and caregivers on patient care instructions.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Trainee Enrolled Nurse
Tumby Bay Hospital
01.1990 - 02.1991
On the job training to become an Enrolled Nurse
Attended training courses to build understanding of processes, techniques, and industry.
Learned new materials, processes, and programs quickly.
Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Domestic Assistant
Tumby Bay Hospital
01.1984 - 01.1990
Used chemicals by following safety protocols and procedures to avoid injuries.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Removed bed sheets and towels from rooms
Disposed of trash and recyclables each day to avoid waste buildup.
Shop Assistant
Tumby Bay Hospital
01.1980 - 01.1984
Greeted customers entering store and offered assistance with requirements.
Checked incoming orders and organised new stock.
Organised shelves to remove slow moving items and add new merchandise.
Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organised store.
Collected payment by cash, debit or credit card to process transaction.
Developed strong rapport with customers and created positive impression of business.
Education
Bachelor of Nursing - Nursing
University of South Australia
Whyalla, SA
Enrolled Nurse - undefined
Cummins Area School
01.1999
Skills
Intake
Team Leadership
Eligibility Assessment
Pathway Support Planning
KPI Management
Triage
Scheduling
Comprehensive Assessment
Support Planning
Client Consent Management
Delegation
Confidentiality
Professional ethics
References
Karen Crossman, Clinical Operations Manager-Nursing, Eyre and Far North Community and Allied Health, 0429802254, karen.crossman@sa.gov.au
Leanne Redden, ACAT Clinical Flow Coordinator, Flinders and Upper North Local Health Network SA Health, 0407650152, Leanne.redden@sa.gov.au
Amy Freene, Clinical Project Officer, Aged Care Strategy, Integrated Care Systems / Clinical System Support and Improvement Division Department for Health and Wellbeing, (08) 8204 2408, amy.freene@sa.gov.au
Training
Mac eLearning
Moodle Training
ILearn
Essentialcertificates
Current National Police Certificate
Current Child Safe and NDIS Certification
SA Health Mandatory Training Requirements
Timeline
Aged Care Assessor/Delegate/Team Coordinator
Eyre and Far North Local Health Network SA Health
06.2020 - Current
Transitional Care Package Coordinator
Country Health Connect
01.2012 - 06.2020
Casual Registered Nurse
Tumby Bay Hospital
01.2010 - 01.2011
Registered Nurse Care Manager
West Coast Homecare
01.2005 - 01.2012
Registered Nurse / Community Nurse
Lower Eyre Health Services
01.2005 - 12.2005
Registered General Nurse
Lower Eyre Health Services
01.2003 - 01.2005
Graduate Registered Nurse
Flinders Medical Centre
01.2002 - 01.2003
Enrolled Nurse
Tumby Bay Hospital
01.1991 - 01.2002
Trainee Enrolled Nurse
Tumby Bay Hospital
01.1990 - 02.1991
Domestic Assistant
Tumby Bay Hospital
01.1984 - 01.1990
Shop Assistant
Tumby Bay Hospital
01.1980 - 01.1984
Enrolled Nurse - undefined
Cummins Area School
Bachelor of Nursing - Nursing
University of South Australia
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