Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Kayley Donald

ANNERLEY ,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Team Member

Kmart
Capalaba, QLD
10.2022 - 11.2023
  • Greeted customers and provided excellent customer service.
  • Handled customer complaints professionally and efficiently.
  • Provided product knowledge to customers and answered inquiries.
  • Operated cash register to process sales transactions.
  • Assisted in stocking shelves with merchandise.

Cafe Worker

Java Train Café
Cleveland , QLD
02.2021 - 11.2021
  • Greeted customers upon arrival and provided assistance with menu selections.
  • Prepared food orders, such as sandwiches, salads, and beverages.
  • Received payment from customers, processed credit card transactions, and issued change or receipts.
  • Cleaned tables in the dining area before and after customer seating.
  • Stocked service areas with napkins, utensils, condiments, and other supplies.
  • Adhered to health and safety regulations when handling food items.
  • Managed cash register operations efficiently and accurately.
  • Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
  • Restocked shelves with merchandise throughout the day as needed.
  • Communicated effectively with kitchen staff regarding order accuracy and delivery times.
  • Ensured that all food items were prepared according to established recipes and standards.

Store Team Member

Best & Less
Capalaba, QLD
06.2021 - 08.2021
  • Greeted customers and provided excellent customer service.
  • Assisted in stocking shelves with merchandise.
  • Organized and maintained store displays.
  • Provided product knowledge to customers and answered inquiries.
  • Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
  • Handled customer complaints professionally and efficiently.
  • Conducted price checks on items when requested by customers.

Stable Attendant

Cotton Corner
Mount Cotton, QLD
02.2020 - 04.2020
  • Cleaned and maintained horse stalls, replaced bedding, and swept floors daily.
  • Provided feedings for horses in accordance with dietary instructions from veterinarians.
  • Groomed horses daily, including brushing coats, manes, tails and hooves.
  • Exercised horses by leading them on walks and trots around the stable grounds.
  • Checked hay bales for freshness prior to feeding or distributing among stalls.
  • Organized tack rooms to maintain a safe environment for riders and equines alike.
  • Worked with owner to determine ranch needs.
  • Closely monitored and recorded behavior and health of horses and livestock.

Education

High School Diploma -

Seton College Mount Gravatt
Mount Gravatt, QLD
11-2022

Skills

  • Promotional support
  • Workplace Safety
  • Data entry proficiency
  • Customer Engagement
  • Store maintenance
  • Returns and exchanges
  • POS System Operation
  • Cash Handling Accuracy
  • Retail Merchandising
  • Customer Assistance
  • Flexible Hours
  • Team Leadership
  • Team building
  • Item Ticketing and Pricing
  • Attention to Detail

Certification

  • RSA
  • RSG
  • First Aid & CPR Certificate
  • Provisonal P2 Licence

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Store Team Member

Kmart
10.2022 - 11.2023

Store Team Member

Best & Less
06.2021 - 08.2021

Cafe Worker

Java Train Café
02.2021 - 11.2021

Stable Attendant

Cotton Corner
02.2020 - 04.2020

High School Diploma -

Seton College Mount Gravatt

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Kayley Donald