Dynamic Aged Care and Disability Support professional, recognized for delivering exceptional client support and compassionate care. Expertise in problem resolution and effective communication has significantly enhanced clients quality of life.
Overview
14
14
years of professional experience
Work History
Aged Care Support
Manor Services
08.2023 - Current
I have been working on a casual basis with Manor Services supporting clients by aiding and improving their quality of life
This includes transportation to appointments and grocery shopping, housecleaning, meal prepping, social outings and social support
I absolutely love connecting with my clients and following a client lead approach
Disability Support Worker
Anna Moore
Toowoomba, Qld
08.2023 - Current
I work part time with a self managed client in Toowoomba two-three days a fortnight
This is Mainly social support and outings
I have a high level of experience with non verbal autism
I love and am very passionate about the work that I do and the support I give
Managed challenging behaviors through positive reinforcement techniques.
Transported patients safely to social activities and doctors appointments.
Organized recreational and educational activities for clients according to individual needs.
Communicated regularly with families of disabled individuals regarding care plans and updates.
Developed strategies to help individuals cope with their disability.
Photographer
Roklie & Jae Photography
Pittsworth, Qld
09.2016 - Current
I started my photography business 6 years ago part time while working for another company Full Time
I Purchased my Photography Studio in March 2020 and was operating full time
Unfortunately, Covid Hit very shortly after
In the last two months I have taken a break from the business and sourced work externally that fits my family
I am still operating on a casual basis around my other work commitments
Retail Assistant
DM Aromas
Toowoomba, Qld
09.2022 - 08.2023
I worked in Toowoomba Two days a week and every 3rd Saturday as a retail and management position
I love the work and people I work with however the travel and extra time in town is something I am looking to improve and would resign upon acceptance of this position
Tuckshop Convenor
St Stephens Primary School
01.2022 - 01.2023
I was honored to take on the position as Tuckshop Convenor for St Stephens
It was an incredible experience one I was quite passionate about
I have learnt the front and back end of a tuckshop software called Flexischools which has been an absolute game changer
I am highly skilled at using this particular system and pick up software very easy and run with it
Being a mum of 4 I am also passionate in offering tasty but healthy menu options that can be made quite quickly particularly when I have weeks without volunteers
I would love to talk more with you about the possibilities of implementing this kind of software increasing the P&Cs Profit to support our kids more while saving unnecessary time and resources
Cleaner
St Stephens Primary School
Pittsworth, Qld
01.2020 - 01.2023
I was relief cleaning at the primary school on a casual basis as this work has been extremely flexible and I have been given the opportunity to work in with my other work commitments
Office Manager
David O’Brien Accountants
04.2017 - 09.2020
I began working with David O’Brien after the birth of my second son and started as a part time receptionist
This led into full time employment as the Office Manager where I assisted in many higher-level office tasks Including training new staff members, handling accounts and receipts payable, managing their software and updates liaising with the Clients and ATO
AIN Aged Care
Beauraba Living
Pittsworth, Qld
01.2011 - 07.2014
Distributed drinking water and nourishment to residents.
Supported non-ambulatory residents in range of motion exercises.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Answered call lights promptly and responded to patient needs accordingly.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Reported changes in patient condition to registered nurse or physician.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Provided comfort measures such as back rubs and positioning pillows for added comfort.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Used mobility devices to transport patients.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Observed patients for any changes in their physical or mental condition.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Assisted residents in preparing for activities and social programs.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Assisted patients with daily living activities, including bathing, dressing, and grooming.
Administered medications and educated patients and families on correct at-home administration.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Education
Cert III - Aged Care & Disability Support
Akadia Training
Toowoomba
Cert II - Community Pharmacy
Pharmacy Guild Australia
Australia Qld
Diploma - Photography
Photography Institute
Australia
Enrolled Nursing
Tafe North
Townsville
Skills
Social
Problem resolution
Client support
Empathetic
Compassionate
Support
Customer service
Excellent communication
References
Noreen Thornton, 0419740494, Manor Services
Anna Moore, 0408455792, Disability Support
Louise O’Brien, 0407177213, David O’Brien Accountants
Venessa Cronin, 0437828141, Personal Reference
Affiliations
Hanging out with my family, husband, and four children
Photography
Basketball
Swimming
Adventuring, camping, and traveling
Timeline
Aged Care Support
Manor Services
08.2023 - Current
Disability Support Worker
Anna Moore
08.2023 - Current
Retail Assistant
DM Aromas
09.2022 - 08.2023
Tuckshop Convenor
St Stephens Primary School
01.2022 - 01.2023
Cleaner
St Stephens Primary School
01.2020 - 01.2023
Office Manager
David O’Brien Accountants
04.2017 - 09.2020
Photographer
Roklie & Jae Photography
09.2016 - Current
AIN Aged Care
Beauraba Living
01.2011 - 07.2014
Cert III - Aged Care & Disability Support
Akadia Training
Cert II - Community Pharmacy
Pharmacy Guild Australia
Diploma - Photography
Photography Institute
Enrolled Nursing
Tafe North
Similar Profiles
MELOGEN S. MARETTIMELOGEN S. MARETTI
Certified Nursing Assistant at Manor Care Health ServicesCertified Nursing Assistant at Manor Care Health Services